Polar Bear replaced my siding and gutters. The crew was very courteous and made great progress each day. All work came at the quotes I was given and my yard was left completely clean of debris. I opted to have primer siding so I could have a custom paint job done. When getting my paint quotes the paining company was so impressed to see how well my siding was installed, making their job easier. They wanted to know who did the work, because they were so excited to see such a good installation job.
One thing that did happen, but wasn't their fault. We had drainpipes added on. They had to come back and fix our gate because it blew open, and destroyed one of the downspouts. They came out and replaced it and fixed it within a week. Everything was fine. The project manager came to do his final review, and I showed him what had happened. They fixed the latch on the gate so it wouldn't happen again, as well as replaced the drain pipe.
We engaged Polar Bear Exterior Solutions to do a full exterior renovation: new roof, gutters, windows, doors and siding. Every person we worked with was professional and knowledgeable. We are extremely happy with the quality of the products used, the installation and how we were treated.
We were extremely pleased with the jobs done by Polar Bear Exterior Solutions. It was a pleasure to work with a professional company that are recognized experts in various areas. We were able to get all of our exterior work done (except painting) by this one company. The company is large enough that each type of job had its own crew, which increased the expertise level of the workers as they are able to focus on one area. The quality and look of the finished job far exceeded our expectations.
On the whole we had a good experience. Please read all comments below.
It is very pricey.
Polar Bear Exterior Solutions did a great job.
Fabulous work, bad communication
Expensive, especially for sublet work. I thought crews would have been Polar Bear employees but found they were not when speaking with the gutter installers.
Great work crew
I just sent an 8 page review with pictures to firstname.lastname@example.org
Polar Bear did exceptional work on our roofing, siding, and windows projects. I would advise customers to take the initiative on schedule communications.
We were really happy with the company, and it's a really great warranty! We were happy to find them!
It is a great end product. The roof looks fantastic.
Polar Bear Exterior Solutions did a fine job and after the project was completed, everything looked fine.
I was satisfied with the work they did on this project.
We don't do reviews.
I already had a lot of people ask about the paintjob, and I referred one of my friends.
We had a very positive experience with Polar Bear from the first phone call. Two sales guys came out to give us the pitch, Uryah and Francis, they were very knowledgeable and personable. They gave many options and offered other ideas of things we could do. Materials arrived quickly and the crew that came out to install the windows were respectful and provided quality work. We are very happy with the windows and have received many compliments from neighbors. Highly recommend if you are in need of new windows.
Polar Bear does excellent work & is uncompromising with respect to the materials they use (which matters re: roof longevity & warranties). Highly recommend this company, especially after meeting with 6 others bidders. They also prioritized our roof because we had a leak!
Yes, if they needed a complete roof replacement.
I am likely and already have recommended them to a few people.
The installation went well BUT it was a hefty price. We will see what this wunter brings.
I have recommended to a friend. Did a beautiful job, cleaned up everything, neighbors even took pictures and commented what a great job was done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Polar Bear Exterior Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys