We've used Platinum three times, and unfortunately, this is the worst communication out of all three times. There was a lack of communication and lack of talking, as well as damage done to my deck. Things have not been as they were before. Our deck having scrapes all over it is not cool. It's a composite deck and cost thousands of dollars to put in. One attempt by siding guys to repair that was unfortunately not even close to being what needed to be done and afterward the soffit guys also didn't fix it. It's done now, but nobody took responsibility for it.
As far as I know, it is good. I have not been up on the roof.
We were very satisfied by the quality of the work and service