Outside of the clean up at the end of the job, I had nothing but positive experiences with Pinnacle Roofing.
They are a great company, and they will be my go-to for roofing from now on.
Get the estimate in writing before the salesperson leaves. A gentlemen's agreement doesn't always work out.
They are an excellent company. It's always a positive experience with Pinnacle Roofing.
My experience with Pinnacle Roofing was completely positive from the initial consultation to paying my invoice. Travis Harris, who I worked with, for the most part was always there to answer whatever questions I may have had. Thank you Pinnacle Roofing for a job well-done.
Very honest and trustworthy company, they could have up sold but they did not and saved us lots of money.
Pinnacle Roofing did an excellent job on my roof. They were fast and the value for the money was excellent. I would recommend them if you are needing a new roof.
I chose Pinnacle Roofing from Home Adviser and received a call immediately. A gentlemen came out and fixed the roof that evening and then some! The price was fantastic and they did great work. It rained here just the other day and I did not get one drop in my home. They did an amazing job!
I could not be more pleased with Pinnacle Roofing. The staff is proactive, courteous and genuinely interested in seeing the job through with expectations exceeded. The product quality and workmanship has earned us many compliments on our new roof!
Pinnacle provided great follow-up and co-ordination with our insurance company under less than ideal circumstances. That relieved us of the burden of a time-consuming negotiation. PRICELESS!!!!
Thank you. I will always highly recommend Pinnacle.
Pinnacle Roofing estimator Nick Gilley was extremely professional and went above and beyond to assist us with the wind damage on our roof.
There were a couple of areas that were not to my liking but they made them right with no questions asked!
Overall job once corrections were made was fantastic!
Travis was great to work with, he was friendly, honest and professional!!
Fair value for a good job. Only knock: Instead of notifying me that my selected color choice was unavailable so I could pick a different one, they painted something else and had to redo it. Some of the painting got onto my house color because it wasn't masked properly before applying.
Reasonable price and problem solving.
They were quick and efficient.
they all did a great job!
I was impressed with how quickly they set up the project and the fact that they painted all the vents to match the roof.
Not at this time, but I will recommend Pinnacle to anyone that is looking for a roofer.
Travis. He seemed very informative and honest.
No, they were great to work with.
I was most satisfied with the overall project. They were very quick to answer any questions we had. They were very realistic about what needed to be done, and what didn't need to be done.
They all were very helpful.
Pinnacle Roofing is awesome, and they did a great job!
I'm satisfied overall, they did a great job.
I'd like to recognize Brandon Ward.
Their communication was very poor.
I was most satisfied with the work completed.
The quality of the work, and the quality of the materials were above our expectations.
I was most satisfied with the timeliness, neatness and the knowledge of their merchandise.
I'd like to recognize Travis Harris and a follow up employee William. William was delightful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pinnacle Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys