They were very nice and so good. We really appreciated their professionalism and their qualtiy. We were very pleased.
I wish every business I deal with was as courteous and professional as Pearson. Always on time, always friendly, got the job done!
Disappointed in the scope of the work.
Pearson Carpet Care responded to our need for Emergency restoration services within TWO HOURS of reporting it to our insurance company. They were amazing.
Pearson Carpet Care explained the process thoroughly and expeditiously resolved the water damage in time to close on the sale of my home.
Area For Improvement - None.
Area Of Satisfaction - The ease of resolving the issue in a timely manner.
Area For Improvement - None.
Area Of Satisfaction - Communication.
Area Of Satisfaction - The quick response, this happened Saturday morning at 6:45 and they were out by 9:30 that morning on a Sat morning. Kevin Pearson was a real good guy.
Additional Comments - Very satisfied took care of me and my wife in time of need.
It was a very good experience from start to finish.
Likely To Recommend - I already have. It was a very good experience from start to finish.
Recommend Insurance Carrier - I have already recommended Allstate to two people who have since switched.
Area Of Satisfaction - I was able to easily log on over the internet to see the progress of my house. They called me to keep me informed.