pcs was a great co. to work with from start to finish.none
The June 2017 hailstorm caused roof, siding & window damage to our home. We had many cold calls and door knockers; we ended up contracting with one of them. BIG MISTAKE!! After 5 months of bad communication, the roof job was finally complete, but a complete botch job. They ended up redoing the entire roof 2 months later. I told them that we are no longer contracting with them for any other jobs. I called Pella, and they had Don Darnell from PCS contact me. We contracted with PSC to do our windows, siding, gutters & downspouts. The window quote was the biggest obstacle with the insurance company; they wanted to give us very little compensation. It took many months for the insurance company to finally honor the PCS quote for the windows. When the projects finally began, there was great communication with each step of the process and everything went rather quickly. PCS did the windows & doors, and subcontractors did the other jobs. Outstanding service and workmanship by all! I have already recommended them to others, and they will be the first call I make if I ever need home repairs again.Extra praise goes to Don Darnell at PCS, who went WAY above & beyond. At our first meeting, our 1st roof was just completed and an entire botch job. He gave visual inspections, plenty of helpful advice/assistance dealing with the other contractor, and dealt with my roof drama for the next couple months.
PCS Residential did a great job. They delivered everything as promised.
Reliable company for home repairs. We’re repeat customers!
Good quality workmanship!
PCS Residential is flexible and easy to work with. We had a slight difference of option and they came up with a solution to everything.
I look forward to doing business with them in the future.
We love our new Pella windows and PCS was great to work with.
PCS gets my highest recommendation, they exceeded our expectations.
I highly recommend PCS Residential. They were amazing.
Kyle was great to work with and very knowledgeable. Their follow up was good as was their communication.
PCS residential went above and beyond my expectations. They worked hard to get me the best quality windows installed in my home, and within my budget.
PCS Residential did a great job.
We had a great experience.
PCS Residential did the job at quote.
I am definitely satisfied with the quality of materials and workmanship.
The staff was very good.
We didn't have any problems.
PCS Residential did a great job.
PCS Residential did not fall short of my expectations. They came in and did a super job.
We could not be any more satisfied with the work that PCS Residential did for us. We are super happy. We feel like we have brand new home.
I was most satisfied with the different crews of people from PCS Residential. The roofing crew had super hard workers and they did a beautiful job. The siding people were a good group of guys. I really appreciated the company's approach to people. They were all very friendly and very willing to do the best work. The window guys had a good sense of humor. They were all easy to work with.
I am glad that we contacted PCS Residential and that they did our work for us.
I had a very good experience with PCS for my project. After everything done, and I have small issue with the roof, I contacted PCS, and they came to inspect and address the issue very quickly even this is in the winter time. I am impressed with the way they response to the issue.
From start to finish PCS Residential was professional, smart, and organized. They contacted my insurance company on more than one occasion to get the right answer and the right adjuster to come out and make sure I was treated well. They got everything I wanted and more. At the first inspection they told me my gutters were not shredded so, therefore, I didn't have a hailstorm. PCS said yes, we had hail damage and they went back and found the right inspector. It all looks really good. The craftsmanship was above and beyond any that I've ever seen before. These guys really did a nice job.
I did recommend them to my neighbors and they did the neighbor's house. From start to finish PCS Residential was professional, smart, and organized. They contacted my insurance company on more than one occasion to get the right answer and the right adjuster to come out and make sure I was treated well. They got everything I wanted and more. At the first inspection they told me my gutters were not shredded so, therefore, I didn't have a hailstorm. PCS said yes, we had hail damage and they went back and found the right inspector. It all looks really good. The craftsmanship was above and beyond any that I've ever seen before. These guys really did a nice job.
I was most satisfied with how nice it looks, and how tight and energy-efficient the new doors and windows are in the house.
I am most satisfied with the job coordination.
I was satisfied by the execution of the project. When they came to do the job it was completed in a timely manner.
When you have work done on your home, how do you know what company to use? You must trust your contractor to use quality materials and do what they say they'll do. Building trust is what PCS does well. Andrea Vorachek is great at communicating what needs to be done and when. She walked us through every step and followed through when we needed her to. In the end, the job looks great, and so does PCS.
Communication! All of the setbacks that happened in the remodel were communicated to us well. We knew what to expect, what was happening, etc. Andrea Vorachek is awesome at this.Attentiveness - Everyone I talked to at PCS...and I got to know about everyone...was a delight to work for. They were all happy to help out.Contract workers -- we got to know the contract workers well. Several were like old friends by the time the job was over. I'd have them out in a heartbeat!
I was most satisfied with their customer service and the quality of their work. Everything was perfect.
The communication was good. They under promised and over delivered.
I was most satisfied with their customer care.
I would give them an A +.
PCS Residential is the best company that you would like to work with when you have issues with your house especially related to hail damage. I was pleased to see how they made a progress in every single detail. If I have five stars, I will give this company 5 stars for sure.
For 10 years I have been the Maintenance Manager of our Townhouse Association. During that time, I have never worked with a better contractor than Chad Nyberg, owner of PCS Residential. From beginning to end he helped us plan and execute our storm damage repairs. He was on the site often to make sure we were satisfied and pleased with the quality of work being done. He worked with us to exceed the building codes of the City of Eagan to meet our special and unique needs. His knowledge and ability to negotiate with our Board of Directors and American Family Insurance Company resulted in a triple A-Plus repair job. Mike, PCS Residential Foreman, did an excellent job of supervising the quality of workmanship everyday as the job progressed. The company is large enough with a quality staff to do a large project such as ours. Our Association is composed of 83 townhouses and the storm damage exceeded 1.1 million dollars. We would not hesitate to hire PCS Residential for any project, large or small, we may have in the future.
PCS Residential exceeded our expectations in all areas of the repair project from beginning to end. We could not have found a better contractor. Chad Nyberg, owner of PCS Residential, bent over backwards to meet the needs of all 83 homeowners in our Townhouse Association.
Chad Nyberg and the President of our Association, who is an independent certified contractor, worked cooperatively to plan the repair project to meet our specific and unique needs. The combined knowledge of these men resulted in a superior restoration project from beginning to end.
PCS was great to work with every step of the way. The crew was on top of the project, very professional and performed excellent window installation and finish work. Communications were excellent between the crew and their supervisors. Our contact from the beginning was Josh Hedlund. He was great to work with and was excellent in communicating with us as he was working with sub-contractors. He followed up with phone calls after the job was done and came by to make sure we were satisfied. Josh did an excellent job working on the claim with our insurance company and he explained in detail what would be our out of pocket expenses. We were very satisfied with the entire project
The window were replaced very professionally and the finish work on the window trim was excellent.
I'm very happy with their price, service, and quality.
All aspects of our roofing experience was handled professionally and timely. We are very happy with the finished product.
We respect them and their work. This is our second time using them. Many of same employees are still there as well, which is nice.
PHI built a 3 season porch for us and almost 3 years later we remain completely satisfied. The quality of the work was excellent and the guys that run the company are very trustworthy and great people. If we moved and built another 3 season porch or deck we'd make one call to PHI.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PCS Residential as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys