I love my patio
lapses incompletion. Maybe more work crew people at one time
I was sold a room that was not deliverable, with enclosed flooring. A less desirable room was ultimately built. I would not have ordered this room if they had been honest about what was available at the time of the sale/contracting. When the switch occurred right before construction started I did not have the choice to cancel and get my money back. Communication around scheduling was terrible. The construction team left holes in my patio, did not clean up the yard, and left me with several openings under the floor (which should have been sealed), and a leaking roof. I believe the roof will be repaired but that remains to be seen.
Sales person Jen extremely knowledgeable and attended to my concerns.
Installers very professional and curtious.
Nightmare from beginning to end . Project scheduled to start in April started in October. Poor project management , over cost, promises made and not kept, poor workmanship and so much more . Project not finished , missing a part , gutters a mess , insulation not done, floor not put in and yet I am asked to fill out a survey because the project is done ?
Additional Thoughts - Really nice rep, he liked my dog too 😊
job was well done,