Everything went well, and the representative was knowledgeable.
Had Parker Brothers do my roof, gutters and windows after a hail storm. Not only was I one of the first in the neighborhood to get a new roof, but they did an excellent job. Communication was super professional and I was unformed upon every step of the way. On installation day, the crew arrived on time and they were gone by 3pm already finished.
I am not sure if I would recommend them.
They are professional and high quality.
Parker Brothers provided a pleasant experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Parker Brothers Construction and Roofing Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys