I would highly recommend Pankow Construction. I hired them for a bathroom addition onto my historic home. While other contractors either gave me an unrealistic proposal (inflated) or never returned my calls, Mel and Rob worked with me until we came up with a proposal that fit within my budget and my plans.Once the job started, Mat and the various crews were amazing to work with. They were professional and kept me updated on what was going on during the entire construction process.Yes, we did have some bumps in the road- it's an old house and no matter how well you plan, surprises happen, but they were dealt with quickly. By the time an unplanned issue was brought to my attention, Mat would have a remediation plan already prepared, and he was ready to execute the plan. He even went so far as to contact my roofer from the prior year and worked with him directly on a few things in order to make the new roof line and the work done last year "work" together so we wouldn't have any issues going forward. He saved me numerous calls and a lot of headaches. I greatly appreciated that "above and beyond" effort.Since I was on my own with this project, it was nice to be able to hire a contracting team that I could trust to do a job correctly and not overrun my budget. I'm happy I found this team and I've already recommended them to a few of my friends!
The professionals we worked with at Pankow were ALL without exception GREAT to work with! We love our kitchen remodel and the compliments haven't stopped!
The staff at Pankow Construction were incredibly knowledgeable and helpful during all design and construction stages.
We are very pleased with all aspects of our project, from the initial design to the last finishing touches! Great people to work with, from the office staff, the crew, Project Manager, superintendent are all excellent and professional.
Pankow Construction stepped in on my project midway through construction. My insurance company recommended a contractor whose work was extremely poor. When we recognized that we were not getting the same quality as our home originally, we called Pankow Construction. Rob Pankow was courteous and professional as well as extremely knowledgeable about the construction process. He was able to assess what needed to be corrected and begin to repair my home to its original condition and quality in a timely manner. Rob understood the level of workmanship that we expected and exceeded our expectations. I would highly recommend Rob and his team to my family and friends.
Working with everyone at Pankow Construction was a pleasure. Their attention to detail, expertise and professionalism was exemplary. I will definitely use them for all of our future construction needs.
To provide the look and functionality of our proposed patio and roof expansion, Rob Pankow devised a novel structural design that was both strong and beautiful. In the end, our expectations were exceeded and our neighbors were in awe. I would recommend Pankow Construction without reservation.
This has been an incredible remodeling experience. The employees had great attention to detail. I have been satisfied every step of the way in this project.
I was thrilled to work with Pankow and they exceeded my expectations in every manner. They were quality, cost, and creativity conscious. they delivered my project on time and within budget and I will definitely be using them again!
I thought they exceeded my expectations in creativity and solving problems as well as being on time and being right in line with out budget.
Rob helped us with the selection of materials. Tom's expertise with making our vanity was awesome! Brian's patience and attention to detail with our tile installation just made for a very pleased customer (me).
When we called Rob he called us right back. The problem might not have been solved at that moment, but he'd always call you right back. We were totally happy.
None. They have exceeded our expectations.
I was most satisfied with the finished product because it met expectations.
The whole staff was high integrity.
We loved them. We would rate them 100% on every question.
I love the design, and how courteous the staff is. They were professional and cleaned up really well.
Design was critical. Our new home required an extensive cosmetic remodel. Pankow helped us identify our priorities and built a plan that was more or less in line with our budgetary constraints. The Pankow team was also helpful in thinking through the various options. We are totally satisfied with their work. We bought the house in mid-August, did a significant remodel, and moved in in mid-November.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pankow Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys