We were beyond pleased with the work that Pancoast Construction performed on our home. We had a complete stucco remediation done in addition to finishing our basement. The quality of the work was superior, price was extremely fair and the communication with the Pancoast team was above and beyond. Also, the contractors were always prompt, neat and hard working. We would most definitely enlist the help of Pancoast Construction with any future projects and would highly recommend them to others. They really went the extra mile to ensure that we were pleased every step of the way!!!
Project Manager Professionalism - Joe is awesome!!
Areas Of Satisfaction - I am most satisfied w/ the quality of the products and the quality of the installation.
Additional Comments - I'd like to thank Pancoast again for providing a quality service. We love the outcome and feel much more comfortable knowing the house it now properly sealed from the outdoor elements as it should be!!
From quote to project finish we were absolutely blown away at the process. No guesswork, crew was always on time, professional, courteous, never sitting around idle - they work hard and the results are absolutely amazing. Our house looks brand new and neighbors continue to tell us how beautiful the house looks. I cannot say enough good things about Pancoast Construction - we will use them again - next up....Kitchen remodel!
Already have recommended to neighbors and friends.
Employees & Subcontractors - Joe was a great project manager. Mike and I enjoyed working with him. We trusted his advice and guidance.
Likely To Recommend - Already have recommended to neighbors and friends.
Areas Of Satisfaction - We were completely satisfied with all areas of the stucco remediation process. We trusted Pancoast to deliver on the contract agreed upon. The pride Tom Pancoast shows in his company and completed jobs is reassuring when going through a very stressful process.The communication with Joe was excellent. We valued the advice and experience he brought to our job.
Additional Comments - Highly recommend Pancoast for any residential job!We have used some of Tom’s subcontractors for work inside our home and have been pleased with the results.
We could not be more pleased with the outcome of our stucco remediation completed by Pancoast Construction. Their supervisor, Joe, was on site every day answering questions, following up on the work completed by the subcontractors, and dealing with any issues that arose during the prior days. Again, we couldn't be happier with the outcome!
Areas Of Satisfaction - I was most satisfied with the timeline for the repairs. It took less than what they projected. I feel that was due to the oversight and daily visits by Joe, the supervisor.
Areas Of Satisfaction - They exceeded all of my expectations. I am most satisfied with the communication between myself and Pancoast. They were easy to get a hold of and very willing to do what we needed to be done.
Lead Source - The Pancoast family is known is Westchester and I am acquainted with the family. Once I realized that they provided the services that we needed I decided to use them because I trust them and knowing them provided a feeling of transparency and trust.
This was the first outdoor project of this size and they were very quick, thorough, and professional! If homeowners want good quality, they have to pay a good price.
Areas Of Satisfaction - This was the first outdoor project of this size and they were very quick, thorough, and professional!
Best Quality and Best PRICE!
Lead Source - well known and respected in the area
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pancoast Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys