They did a very nice job. It looks nice and professional.
I had a very steep roof, and they found an additional layer of shingles. I had three layers of shingles, not two as we thought. I have flowers and window boxes everywhere, not one flower was broken. They were so careful and so good. They got it done in one day, they were amazing.
Gary and his team were an absolute delight. From my first call with Gary to the final project review, I felt an extreme sense of calm and ease as everything was addressed with perfection. I would highly recommend Gary and his team for any roofing needs - large or small.
Over the Top General Contractor Ltd had other contractors do work that I am not happy with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Over the Top General Contractor Ltd as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys