Outdoor Solutions is an excellent company to work with! Great people and products. We highly recommend them! Our deck is beautiful and it was done on time. Everything was cleaned up after the work was done. We could not be happier!
I am so happy with my decision to select Outdoor Solutions. I absolutely LOVE my new deck and the work done on my screened porch. Chris and crew rocked it! They were very courteous, friendly, professional, and skilled. The craftsmanship is impressive. Everyone at Outdoor Solutions (Jim and team) is awesome! Professional, friendly, fair pricing, beautiful work. I will absolutely recommend Outdoor Solutions to others. THANK YOU!
We had Outdoor Solutions replace our treated wood decking and railing with composite decking and aluminum railing, They knew exactly what needed to be done and made some suggestions that improved the project and saved us some money. We are very happy with the results and are looking forward to using the deck next summer. Our deck used to be a eyesore, now it's an asset.
Friendly and knowledgeable people willing to do what was needed above and beyond.
Tim and his crew were extremely knowledgeable on their product and strategies. They worked with me to get exactly what I was looking for in a deck, and were only interested in designing one that fit my needs and budget. I am confident the deck will last a very long time. I highly recommend Outdoor Solutions for any exterior project!
Great family owned company, we had a great time getting to know Jim and the crew! Gave us great advice on what route to go on our size/materials, etc. Stayed on schedule and the deck was done In a week! We absolutely love it!
Steve was great to work with. He explained why we should use one product over another and how the process would work. Our yard was a challenge to work in because of tree roots, but the team knew what to do and there was no time lost. They kept the job site tidy and cleaned up so well when they were done you would never know they had been there.
Jim, Christy, and the crew at Outdoor Solutions helped me to come up with a solution to a very bad patio and deck problem. My patio was sliding down the hill and taking my deck footings with it. They found a way to save my deck and make sure I don't have that problem ever again. These fine folks know what they're doing and they are a complete pleasure to work with, and to be around. Thank you!!
We found this company to provide very good quality work for a fair price. We appreciated the way they interacted with us, helped us through every step. We talked with three builder and got three bids. Outdoor Solutions Inc. was competitive, but not cookie cutter like the other two bidders -- who were mostly, take it or leave it. We felt listened to and treated fairly and honestly by this company. We LOVE our new deck and so happy we worked with Outdoor Solutions Inc.
Our cedar deck was showing its age and needed painting, but we had set aside some money to update the bathrooms as our next project. But Spring 2018 was starting so we thought maybe we should have the deck changed over to the low-maintenance PVC type and never paint or stain again. Then my wife started reminiscing about the screened-in porch in her childhood home. So I went on Angie's List and called the company that had the highest number of five-star ratings. It turns out I was talking to Jim, the owner. We made an appointment for him to come to the house and take a look at the current deck. When he showed up, we clicked very quickly. He understood what we couldn't quite express, that our hope was to have a relaxing screened porch where we could sit outside without the hot sun and without any bugs. Jim started throwing out a bunch of good ideas on the best way to get that, and in the end was convincing enough that I decided to wait for his bid before calling anyone else. He just came across as a guy we could trust. Long story short, he proved to be exactly that, and in a short time we had the plans mapped out and the costs estimated and we look forward to enjoying the new deck and porch. I was so convinced he was the right guy and completely trustworthy that I didn't bother getting any further bids. We had to wait our turn since he had a lot of customers, but it wasn't a long wait, and once they got started the job went quickly. He has a great crew who showed up early and worked late five days a week (and an occasional Saturday) until it was done. It turned out to be better than we had imagined, maybe because porch construction has evolved and Jim suggested some nice touches. The best are the huge 8' x 8' screens floor-to-ceiling and side to side which give us a mostly unobstructed view of our yard. The porch is also wired with electricity and has a ceiling fan. We are very pleased with the end result, and with all the interactions with Jim and his people throughout the process. Very highly recommended.
Excellent craftsmanship and great people to work with. Our job was essentially the conversion of a current wood deck to one that is made of composite materials and is now maintenance free. The job also included expansion of the deck surface. In the design and construction, the team paid attention to detail.
I would rate that a 3.5.
I was very dissatisfied and don't think other people should do business with Outdoor Solutions. The project was quoted at two weeks and took seven for completion. The crew that they sent to my house needed to be fired and replaced after several weeks of work. Much of the work the first crew did had to be torn down and rebuilt. There was alcohol consumption on the job site at my home without my knowledge. I would encourage anyone inclined to do future work with Outdoor Solutions to get a hard schedule worked into the contract. My complaints to the owner of Outdoor Solutions fell upon deaf ears.
They had great quality. However, they lacked in the area of communication.
Areas Of Satisfaction - The quality of the deck was great. It's a beautiful deck and I think that it will last a long time. There was one board that needed to be replaced and they sent someone to take care of it; it was reassuring to see them stand behind it.
Lead Source - They were referred to us by our neighbor.
Lead Source - We heard about Outdoor Solutions from Angie's List.
Good value and excellent workmanship.
Lead Source - Angie's List
Additional Comments - I was perfectly satisfied.
They were very pleasant to work with, and they were very professional.
Areas Of Satisfaction - They met my expectations. I was most satisfied with the quality of the workmanship.
Lead Source - I know the owner.
From the very beginning when Outdoor Solutions met with me and my husband they were open, honest, and explained everything in detail. They started when they said they were going to start and finished when they said they were going to finish. They were exceptionally nice to us and for us. I think they went above and beyond.
Areas Of Satisfaction - I am most satisfied with Outdoor Solutions' end product and how nice they were about everything. They were very personable.
Lead Source - We heard about Outdoor Solutions on Angie's List.
I have recommended them. They exceeded my expectations in every manner. They were very professional and courteous.
Schedule - The actually finished ahead of schedule
Budget - They came in under budget.
Lead Source - I found them on Angie's List.
Areas Of Satisfaction - They were punctual, pleasant to work with, and very hard working people. Overall, I am happy with the structure and the completed project. We have had many complements on our finished project.
Lead Source - My husband went on Angie's List.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Outdoor Solutions Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys