The job required 2 return trips to correct for leaks due to improper installation. Holes were poked into the walls from falling debris and tar needed to be cleaned off of numerous locations. A wooden deck was scratched and a downspout dented.
When it came time to replace our roof, O'Lyn Roofing came highly recommended by a neighbor. It was very easy to set up an appointment with a Senior Diagnostic Specialist, in our case Shawn O'Connor. Shawn led us through the process and told us what to expect from start to finish. When it was time for the actual work to be done we were assigned a Field Supervisor, John Olen, who touched base with us every day of the project to let us know what would be accomplished that day. When he was not able to be on site he was available by phone as needed. Although rain did play a slight delay in the completion of the project, John again kept us updated on what to expect. The roof workers were hardworking, courteous and respectful of our property. Overall, it was a great experience!
There was going to be a rainstorm on the day of the project, so the crew came earlier. The crew was professional and finished before the storm came. They did everything well.
The company was very professional and I was very satisfied with the work.
I'm very happy with the work because I don't need to worry about anything, I just have to sign the check. That's why I picked them, I think they're reliable.
Overall a great experience with O'Lyn from sales rep to the installers. Everyone was very professional and attentive to getting the job done correctly and efficiently. Would recommend O'Lyn to anyone!
They were very easy to work with, and did everything they said they would and more.
O’LYN was an amazing company to deal,with and I would wholeheartedly recommend them to anyone.
I had several different contractors come to give me an estimate. O'LYN Roofing was the only one that was honest and upfront. They told me exactly what I needed and told me right up front what was going to be done and for how much. It cost exactly what they said and I stand by them because they did a great job.
O'Lyn Roofing did a fantastic job of removing & replacing our roof with Owens Corning product. Representatives were knowledgable & courteous. Crew covered landscaping around the perimeter of the house & cleaned up removal debris. New roof looks wonderful & we feel confident that it can withstand any weather situation.
I was a little disappointed with the cleanup.
O'LYN performed the project in a very professional manner and delivered what they said they would, a quality job on time for a reasonable fair cost. My contact Mike was always stayed in touch as we worked thru the finances of the job.
They were very flexible in rescheduling our work order when we had a very rainy Spring. The quality of our new roof is superb and the workmanship was also terrific!
Mike Pothier was very professional in answering all our concerns, plus he looked up into the attic and got on the roof to answer our concerns. Refreshingly different than some of the high pressure hijinks of other companies we talked with.
Nice to know my family and I will be protected from the elements for years to come.
The were very professional and organized. They answered all our questions and explained everything that would be involved with the installation. I highly recommend them.
They showed up in time and did a great job.
The crew showed up early and worked late each day. My new roof has really transformed the look of my home and garage and I can't help but stop and admire it every time I pull in the driveway!
I checked several companies for a new roof I found Oly'n to be local and very up front with the process.
O'Lyn Roofing has been wonderful! They put the new roof on quickly and kept the job site clean. From the people who worked onsite to those who work in the office, everyone has been friendly, helpful, and knowledgeable. There was one leak that persisted after the new roof installation, and O'Lyn took care of it in a timely fashion at no additional cost. Their warranty on the work is outstanding and they do a great job honoring it. I would highly recommend O'Lyn Roofing to anyone!
I've had no complaints, and it was an awesome experience! The guys were great!
I had a great experience with O'Lyn Roofing. Mike was great at explaining the work that was being done, the materials I was paying for, how O'Lyn was going to do the work and timeline. I couldn't believe how quickly they did the work. John was awesome, he took the time to make sure the job was done to my satisfaction. I couldn't believe they finished in one day and the dumpster was removed in less than 24 hours of its delivery.I would recommend O'Lyn Roofing to my family and friends.
I am very satisfied with O'Lyn's work. I found them to be dependable, honest and expert workmen.
This is the second job done for us by O'Lyn Roofing. Both were done professionally , in a timely way, with beautiful results.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of O'LYN Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys