They were fantastic all the way through. They said what they could deliver, but I didn't believe them. They said they would complete the job in two days, and they did. I was very satisfied.
It was an excellent experience, and they did a beautiful job.
I was satisfied from start to finish from the office personal to the salesperson, to the company owner. They were very knowledgeable, professional and informed me about what would be done on the project.
Ohio Exteriors did an excellent job for us. The new siding looks great and the deck is so nice and gets used more because it looks so good. They are very professional, and will keep you updated on the schedule. I would highly recommend Ohio Exteriors!
They worked very well. They did it in a good amount of time. It was shorter than we expected. I'm real happy that they did it before the snow and cold weather hit. They're very good. The owner of the company, James, was very good with us.
Recognized Excellence - Very thorough inspection
Ohio Exteriors did a great job for me. They were very professional and knowledgeable, and cared about the work they were doing. A quality roofing job, and I was amazed how quickly my roof was installed! I am highly satisfied and would recommend them to my friends.
Areas Of Satisfaction - Quick, quality installation.
I'm' very happy with the work they did at a fair price.
Great job! Done ahead of schedule. The Hardie siding on the front of our house looks fantastic! Thank you Ohio Exteriors.
The job got done and the outcome is satisfactory (though still evolving). Part of the reason, though, that we decided to spend extra money with Ohio Exteriors is the promise that the experience and end result would be better than with other companies. We're not sure that this is the case.
They were very professional. They did an awesome job. I would definitely use them again.
Our house is now Beautiful and talk of the neighborhood.Tedd
I feel they did a excellent job and finished the job in timely manner.
Areas Of Satisfaction - Construction crew was well mannered, professional, and personable.
James and everyone at Ohio Exteriors continue to exceed my expectations. The roof and gutters that were installed have added so much value and appeal to my 60 year old house, and I couldn't be more pleased with the quality of the materials and workmanship.
Absolutely. James and his crew were great and professional. This is the second large project we have had them complete on our house that was built in the 1950s and they have handled all the challenges that go with an older home spectacularly. Thank you very much!
Problem Resolution - James went above and beyond to get us a color fast block after we added in a light in the back. Really really appreciated the extra effort that he went to in order to make sure that we would have the right product. His main carpenter also was great and helped to make sure we were up to code when installing and moving the new lights. Not only that but when our windows proved to be quite the task, he worked with the window company to make sure that the inside of our house (window sills and framing) matched the outside. Also really appreciated that James took extra time to help myself and my husband really understand the process and was on the job site almost every day to check on everything
I have used this company for several home improvement projects. I continue to use them because they are fairly priced, helpful and friendly, and do a great job.
Very happy with final product. Beautiful addition to my home. A few bumps along the way. Biggest frustration was inaccurate quoting of the time the job would take. Also, the additional 4% charge to use a credit card is very frustrating.
Quality workmanship. Attentive to concerns. Great job.
I felt that the company was very professional and they were are also very accommodating. I would highly recommend them to families.
Edge vents were installed to increase air flow in attic. after several months I noticed that the shingles were not sticking to these edge vents. after reporting the problem, a crew came out to fix the problem within 24 hours. Problem seems to nave been fixed.
Ohio Exteriors did a great job and finished earlier than we expected. They also notified our neighbors before the work started, which was very much appreciated by the neighborhood. The crew who did the installation was very professional and everything looks great!
From the sales experience to the complete construction, Ohio Exteriors was professional, on time, and did what they promised. Any issues I had were handled in a timely manner to my satisfaction. I highly recommend Ohio Exteriors and I would use them again.
Recognized Excellence - Bill, my salesperson, was great. Chris, who is part of the office staff, followed up with me in a timely manner. Janice answered our questions and acted as relay between myself and Chris.
Review - From the sales experience to the complete construction, Ohio Exteriors was professional, on time, and did what they promised. Any issues I had were handled in a timely manner to my satisfaction. I highly recommend Ohio Exteriors and I would use them again.
Additional Comments - Ohio Exteriors is a gold vendor from Angie's List. Their price is ultra competitive. We looked at 6 companies and Ohio Exteriors was not the cheapest, but they delivered the product.
Areas Of Satisfaction - I was out of town during the install and I was surprised at how great the finished product looked. The installers took great attention to detail during the installation. They went above and beyond my expectations.
The project was all very easy. Leroy Blankenship took care of everything and every question. We are very satisfied with all the work. Absolutely no issues. THANK YOU, LEROY AND OHIO EXTERIORS.
Areas Of Satisfaction - Satisfied with all.
Review - The project was all very easy. Leroy Blankenship took care of everything and every question. We are very satisfied with all the work. Absolutely no issues. THANK YOU, LEROY AND OHIO EXTERIORS.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ohio Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys