They were very thorough, friendly and professional.
They will prolong your project and will put you off for other clients. They wanted to leave my job to do an emergency call when my house in complete shambles.
They were fine. Everything went well.
A well meaning team but very poor communication both within their company and with us. One hand did not know what the other was doing.The work turned out beautiful but a lot of confusion and aggravation.I live in a classic 1932 Spanish home in the hills of Los Feliz.... Oakwoods people were not familiar with how to keep the integrity of the design. Seems they are more comfortable with new homes.
The professionalism was top notch.
I had an excellent experience with Oakwood after a plumbing/flood incident. Work was well done and completed in a timely manner. Lisa McKinney was my wonderful, communicative and respectful project manager. I highly recommend you request her as she was always quick to respond to any questions or concerns. Her vendors and sub contractors were excellent. She was a pleasure to do business with.Oakwood's team who packed and reloaded all of my furniture and personal belongings were absolutely amazing. Nothing was damaged, all was carefully labeled and every textile was cleaned and ironed and returned in better condition.Oakwood's office staff called to check in every week and estimator was always willing to go to battle with my insurance company to help get the most value out of my loss. I would highly recommend Oakwood for any remediation or repair work. Especially due to fire or water damage!! Bravo Oakwood!
Unresponsive staff. crew damaged home property and Oakwook management promised to resolve and have not followed through. Paining crew did sloppy work left paint blotches on walls, splatter on interior floor and left a mess behind. Oakwood as a contractor is very disorganized. Beware of working with them if recommended by your insurance provider.
The estimator and the workers did not work well together, their was a disconnect with communication. For example the office would call and ask how the construction was coming along,but no one would scheduled to come to our home. Also we had a change of representatives which altered our overall customer satisfaction.
Oakwood is the best company that I could ever get to work for us. They're very professional. The workers are great I love Oakwood. If I ever got rich or win the lotto, I'd have Oakwood do all my construction. Oakwood was great. God bless all the workers.
They were super punctual, professional, and respectful!
Absolutely and completely satisfied with Oakwood construction services and their affliates.
Due to their lack of communication, I would hesitate to recommend them to anyone. It is very difficult when you expect someone to be there, and then they don't show up.
Oakwood does wonderful work!
A disaster in my kitchen turned into a beautiful kitchen remodel. I couldn't be more pleased. Oakwood Construction handled everything professionally with quality work.
Oakwood Construction Company is a great company everyone is friendly and there workmanship is great .I am overwhelmed and satisfied with the quality materials used always on time .I will recommend my insurance carrier to my family and friends.
They were very neat and cleaned up everything very well.
It took six months for a kitchen and there was poor management at the time.
The personnel with in the office and in the field were excellent. They helped me with my repairs at every turn of the project. I would highly recommend them to anybody looking to repair their home.
We had a hot water heater leak, which led to related issues such as wood damage, etc. Oakwood Construction was selected by our insurance carrier and they did an outstanding job in a timely manner. Their people were courteous, professional, and very helpful in getting us through this trying process.
Rework required on repairs. Responsiveness of Project Manager to my requests did not meet my expectations (i.e., I typically had to make follow up calls and/or emails).
Materials used was inferior to that of the original.
Excellent company to deal with. Janet was our Contact at Oakwood, and she ran the Job. She was awesome! Great communication, Extremely helpful and made sure that we were happy with the Job. It was nice to be dealing with a professional company that got the job done right!
I would not recommend them.
Everything was okay.
They did a good job as far as the workmanship. The communication, in the beginning, was not there for a few different things. I was having to call them and I should not have had to do that!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oakwood Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys