These guys did an amazing job. They had good weather to get my roof done sooner than expected. And the workers were all kind and courteous. They gave me a bit on my roof and i had no suprise charges at the end. I would recommend to anyone looking to redo or fix a roof.
They did a really good job and I was pleased with their cleanup.
Recognized Excellence - I would like to recognize the salesperson and the lead supervisor for their exceptional service.
Recognized Excellence - Their Crew doesn't mess around! Seriously hard-working, focused, and professional.
Excellent communication throughout the process. Their work was completed right on schedule and the crew cleaned everything up when the job was done.
Recognized Excellence - From the workers, to Joe and the Owner, they were great. It was a pleasure doing business with them all.
Areas Of Satisfaction - They were fast, clean and very well mannered.
The crew was so efficient and focused on their work. They did an excellent job on our roof and completed the work in a day and a half. The roof looks beautiful. We are so pleased.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NW Roofing and Siding Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys