NorthRidge Roofing did a good job. They did the job when they said they would and finished in a timely manner.
I was very satisfied with the work.
I am enjoying my new roof and the crew done a great job on cleaning up. We have a communication problem with setting the day, but the rain held them back a couple of days also. The Roof look great and I am very please with this company.
They did an excellent job and they were professional. When you would call with questions they would always follow-up.
Absolutely a great team to work with!
Everything was done professionally and met all of my requirements ... I have already recommended NorthRidge to three friends!
I was very satisfied with Dwayne Tucker, he did a great job.
I dreaded the prospect of going through the mire of interviewing roofers & the mess of having it done. But with the guidance of Mark Stowers from NorthRidge, the whole process became less stressful & was seamless. They all did a great job & there was one man here overseeing the job all the time. The clean up afterwards is a monumentmental job itself, but when they were finished, the only way you would have known they were here was a great looking new roof. Thanks guys.
Top notch, first class expert roofing company. No reservations to refer them to someone.
They did a wonderful job. The transition was very easy. They did not bother me for money because it went through insurance. Elvin was great to work with and the best person I've ever worked with. The companies success is because of Elvin. When they were making the roof something got broken. He went there and cleaned everything and fixed the problem. He picked up all the nails. He went back two days to check on everything again! I need to see a big bonus for Elvin! My tenant called to say he was very humble and respectful.
They are an untrustworthy company.
Very professional YES I would highly recommend!
Based on the salesperson I had.
I particularly liked the service that the gentleman Alvin provided in giving me an estimate and following up. He was very, very good.
It was professionally done.
NorthRidge roofing did a great job. When I got home it was all done and cleaned up and looked great.
They did great work. They were courteous, fast, and professional.
Very impressive and professional job,We are totally satisfied with the quality and professional manner of the whole crew.
Unresponsive staff....did not complete the job as expected.
They are a lot more show than go. They talk very nice, but it's hard to get them to come out and get it complete, but they did get it done.
They are a real class act from begin to end.
They were very easy to work with and were very accommodating. I will and have referred them to friends and family.
Calvin communicated with us every step in the process. He also checked on his workers during the day.
I was happy with the quality and the service. I'm still waiting to hear back from Alvin about my personal home.
NorthRidge far exceeded my expectations.
Despite a few (resolved) issues early on, NorthRidge exceeded my overall expectations. Throughout the sales, pre-installation, installation, and issue resolution phases, NorthRidge's co-owners, sales, and project manager were 100% committed to delivering a good product. Most of all, we appreciated our salesperson's personal involvement in negotiating with our insurance company for upgrades and full coverage.
Areas Of Satisfaction - I think that the representative who I spoke to, John Kisella did a great job. He was very knowledgeable and did a thorough job in giving me the estimate which came out to exactly where it needed to be.
Recognized Excellence - I would like to recognize John Kisella.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NorthRidge Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys