They are a trustworthy company. The quality of work is professional. Their employees are reliable and dependable.
I was highly impressed with how organized the process was to replace my roof. The communication throughout the process was amazing. The team replaced my entire roof in one day, sent me pictures of other areas that the fixed along the way without additional charge.
They far exceeded our expectations. The price was very reasonable. We were just very pleased from beginning to end and would highly recommend them.
Jonathan was wonderful and took care of everything. I'm very grateful and happy to have the job done. Thank you!
The job went according to plan and the crew were excellent. Very happy with the finished product!
They did quality work at a fair price.
Everything was excellent.
The entire experience with Northern Lights Exteriors was fabulous. From the initial call, their knowledge, professionalism, and desire to make their customer's experience stellar was their first priority.
The quote and subsequent work on my deck was timely. Hardware was omitted from railing posts and underlying supports. Subsequent city inspection failed. A different crew member, and the CEO, returned to install missing hardware. The city inspection finally passed. I was not too happy with the first crew "completing" their install without telling me they would return to finish up the missing parts. Thank goodness for the town inspector!
Northern Lights Exteriors was easy to work with. They coordinated with my insurance company.
Their pricing, products, and claim process knowledge were excellent. Their invoicing was inaccurate but was corrected with enough follow-up.
Installation required some minor siding damage (to install 4" of flashing), which they quoted $845 to seal and paint, not covered by insurance or discussed before or during their work. To me that spoke poorly of their commitment to workmanship quality. It took me about an hour to fix and paint myself.
professional, high quality
Quality work; the residing work done exceeded my very picky expectations in every way. It was done quickly and professionally. I had very exact and somewhat unconventional choices with regards to trim placement, and they went above and beyond to realize my vision. They were very transparent on choices, options, and possible issues with our house, and the finished total was what was expected (taking into account the 40 year old tract house and a few surprises that were communicated well about before and during.) Would highly recommend you add Northern Lights to your list of people to talk to.
I put off putting on a new roof for many years. To all the northern lights exteriors recommended to me by a friend. Did a wonderful job at a great price. Recommend them to anybody. Thank you
Great communication, especially email/verbal thru Mack
All of the workers were competent, friendly and finished the job on time.
I was incredibly impressed with Northern Lights Exteriors. They were professional, responsive and did a great job of communicating with us throughout the project. They did an awesome job replacing the siding and gutters. I would highly recommend them to anyone who has a large job to be done on their house.
I’m so glad we decided to go with Northern Lights for our siding replacement. They were extremely responsive when I needed contact and kept me informed at every step along the way. They also were very competitive in price, I had 4 companies bid on the work and Northern Lights was right in line with the others.
Yes, the company was responsive and did excellent work.
I have already recommended to my neighbor and she is in the process of making a choice- I encouraged her to go with Northern Lights
They did a good job.
Quality of the major work was great, which is the most important part. Siding was installed and finished correctly. Finishing details seemed a bit rushed and had to be pointed out for correction (missing screws/clamps, loose lighting). I think this is fairly common with work crews so not a huge, but makes the difference between a 4 and a 5 star experience.
Yes, NLE was a great company. Staff was super friendly and knowledgeable. Communication was always great. That part is very important to me and I never felt like I was not "in the know".
Company and crew were easy to work with. Work was quickly and professionally completed.
A little hard to get scheduled but the work progressed quickly and efficiently
I would recommend Northern Lights exteriors to anyone I knew was thinking of doing any projects.
Well quoted, start and finish in a timely manner. Excellent crews.
Things went relatively smooth end to end. The crew was helpful and was easy to work with.
The team at Northern Lights was awesome! Jeff in particular was incredibly knowledgeable, did a great job of working with our needs, clearly explained any changes throughout the process, and was a pleasure to work with. As for the final product... We've basically got a brand new house! Every time I drive up to the house I marvel at how good the siding and gutters look.
They were very professional, and there was no high pressure sales. They kept communication during the whole process.
Northern Lights created an experience that was totally refreshing for us. Our primary contact with the company, Jeff Crowley, was knowledgeable and communicative. He stayed involved throughout the project. We used his expertise to select the correct home siding including colors and style. We are thrilled with the outcome. From Jeff to the crew boss to the administrative staff, we could not be more satisfied with Northern Lights.
Good price, good quality installation, all-around we're pleased that we chose Northern Lights.
They are on time and accurate. Loved working with them.
I found them to be very reliable, proactive, and highly communicative.
Yes, I'd definitely recommend to someone looking for exterior services.
I would highly recommend Northern Lights Exteriors. Especially Jonathan Shockey and Cesar Ramirez. Very easy to work with, things were clearly explained and changes were discussed as they came up. At least one project manager on site every day. The crew did an amazing job as well! Our house looks amazing now!
Northern Lights Exteriors were professional throughout the process of my project and communicated effectively. I am satisfied with Northern Lights Exteriors.
We had hail damage this summer and wanted to replace our roof, gutters and siding. We preferred a local company instead of the outside firms chasing the hail storms. Northern Lights Exteriors was our choice based on the reviews we read. It proved to be a great choice! We are very pleased with their work ethic, transparency and workmanship. Jonathan was our project manager and was great to work with, as was Cara with office operations. We highly recommend Northern Lights Exteriors.
Northern Lights did a great job of helping facilitate my insurance claim and made the process transparent and smooth.
Northern Lights Exteriors were very professional with attention to detail.
The job was well done, but the communication between the crew and us was poor. It was a stressful experience.
They fixed a soffit and a leaky portion of my roof. Excellent work at a very reasonable price. I would highly recommend this company.
Very professional and good communication!
Matt was on point, timely, communicated great, followed up on everything and made sure my project was done the way I wanted or had envisioned. Freddy his crew were equally as great. They showed up everyday early and worked late which got the project done ahead of schedule. They cleaned up their workspace and my yard everyday after they had finished. I absolutely would recommend Northern Lights, Matt, and Freddy!
Areas Of Satisfaction - The pretty much met or exceeded my expectations every step of the way.
Northern Lights Exteriors needs improvement on their communication.
Installation Crew - The installation crew was great. They were very polite, very friendly, knowledgeable, and easy to work with.
Very easy to work with with with clear and competitive pricing.
Quality Of Worksmanship Rev - Extremely satisfied with the workmanship and professionalism.
Would hire again. (Hope I don't have to! LOL)
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northern Lights Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys