NLE was great to work with, I've already recommended 2 other clients to their business.
Superior job! Home looks new!
Mack Vaughn was professional, communicative and personable. I never felt pressured or rushed. If you want Hardie fiber cement siding, Northerm Lights should be your provider, hands down.
I highly recommend Northern Lights Exteriors and James Hardie siding, trim, and gutter/downspout needs. The sales agent, Jeff Crowley, the Northern Lights Exteriors main office staff (Anna Peterson and Cara Zimmer) and the work crew who did the installation were awesome. I was informed with the schedule and progress from when the project started and was completed. The personal web portal assigned to me with journal notes and any schedule updates was extremely helpful. I love the new siding and trim on my home. I have received so many compliments on how nice it looks. Feels like a brand new house. Thank you Northern Lights Exteriors!
They are a trustworthy company. The quality of work is professional. Their employees are reliable and dependable.
I was highly impressed with how organized the process was to replace my roof. The communication throughout the process was amazing. The team replaced my entire roof in one day, sent me pictures of other areas that the fixed along the way without additional charge.
They far exceeded our expectations. The price was very reasonable. We were just very pleased from beginning to end and would highly recommend them.
Jonathan was wonderful and took care of everything. I'm very grateful and happy to have the job done. Thank you!
The job went according to plan and the crew were excellent. Very happy with the finished product!
They did quality work at a fair price.
Everything was excellent.
The entire experience with Northern Lights Exteriors was fabulous. From the initial call, their knowledge, professionalism, and desire to make their customer's experience stellar was their first priority.
The quote and subsequent work on my deck was timely. Hardware was omitted from railing posts and underlying supports. Subsequent city inspection failed. A different crew member, and the CEO, returned to install missing hardware. The city inspection finally passed. I was not too happy with the first crew "completing" their install without telling me they would return to finish up the missing parts. Thank goodness for the town inspector!
Northern Lights Exteriors was easy to work with. They coordinated with my insurance company.
Their pricing, products, and claim process knowledge were excellent. Their invoicing was inaccurate but was corrected with enough follow-up.
Installation required some minor siding damage (to install 4" of flashing), which they quoted $845 to seal and paint, not covered by insurance or discussed before or during their work. To me that spoke poorly of their commitment to workmanship quality. It took me about an hour to fix and paint myself.
professional, high quality
Quality work; the residing work done exceeded my very picky expectations in every way. It was done quickly and professionally. I had very exact and somewhat unconventional choices with regards to trim placement, and they went above and beyond to realize my vision. They were very transparent on choices, options, and possible issues with our house, and the finished total was what was expected (taking into account the 40 year old tract house and a few surprises that were communicated well about before and during.) Would highly recommend you add Northern Lights to your list of people to talk to.
I put off putting on a new roof for many years. To all the northern lights exteriors recommended to me by a friend. Did a wonderful job at a great price. Recommend them to anybody. Thank you
Great communication, especially email/verbal thru Mack
All of the workers were competent, friendly and finished the job on time.
I was incredibly impressed with Northern Lights Exteriors. They were professional, responsive and did a great job of communicating with us throughout the project. They did an awesome job replacing the siding and gutters. I would highly recommend them to anyone who has a large job to be done on their house.
I’m so glad we decided to go with Northern Lights for our siding replacement. They were extremely responsive when I needed contact and kept me informed at every step along the way. They also were very competitive in price, I had 4 companies bid on the work and Northern Lights was right in line with the others.
Yes, the company was responsive and did excellent work.
I have already recommended to my neighbor and she is in the process of making a choice- I encouraged her to go with Northern Lights
They did a good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northern Lights Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys