The team at Northern Lights was awesome! Jeff in particular was incredibly knowledgeable, did a great job of working with our needs, clearly explained any changes throughout the process, and was a pleasure to work with. As for the final product... We've basically got a brand new house! Every time I drive up to the house I marvel at how good the siding and gutters look.
They were very professional, and there was no high pressure sales. They kept communication during the whole process.
Northern Lights created an experience that was totally refreshing for us. Our primary contact with the company, Jeff Crowley, was knowledgeable and communicative. He stayed involved throughout the project. We used his expertise to select the correct home siding including colors and style. We are thrilled with the outcome. From Jeff to the crew boss to the administrative staff, we could not be more satisfied with Northern Lights.
Good price, good quality installation, all-around we're pleased that we chose Northern Lights.
They are on time and accurate. Loved working with them.
I found them to be very reliable, proactive, and highly communicative.
Yes, I'd definitely recommend to someone looking for exterior services.
I would highly recommend Northern Lights Exteriors. Especially Jonathan Shockey and Cesar Ramirez. Very easy to work with, things were clearly explained and changes were discussed as they came up. At least one project manager on site every day. The crew did an amazing job as well! Our house looks amazing now!
Northern Lights Exteriors were professional throughout the process of my project and communicated effectively. I am satisfied with Northern Lights Exteriors.
We had hail damage this summer and wanted to replace our roof, gutters and siding. We preferred a local company instead of the outside firms chasing the hail storms. Northern Lights Exteriors was our choice based on the reviews we read. It proved to be a great choice! We are very pleased with their work ethic, transparency and workmanship. Jonathan was our project manager and was great to work with, as was Cara with office operations. We highly recommend Northern Lights Exteriors.
Northern Lights did a great job of helping facilitate my insurance claim and made the process transparent and smooth.
Northern Lights Exteriors were very professional with attention to detail.
The job was well done, but the communication between the crew and us was poor. It was a stressful experience.
They fixed a soffit and a leaky portion of my roof. Excellent work at a very reasonable price. I would highly recommend this company.
Very professional and good communication!
Matt was on point, timely, communicated great, followed up on everything and made sure my project was done the way I wanted or had envisioned. Freddy his crew were equally as great. They showed up everyday early and worked late which got the project done ahead of schedule. They cleaned up their workspace and my yard everyday after they had finished. I absolutely would recommend Northern Lights, Matt, and Freddy!
Areas Of Satisfaction - The pretty much met or exceeded my expectations every step of the way.
Northern Lights Exteriors needs improvement on their communication.
Installation Crew - The installation crew was great. They were very polite, very friendly, knowledgeable, and easy to work with.
Additional Comments - Can't say enough about the exceptional experience and job performed. Have received wonderful comments from friends and neighbors on the final product.
Very easy to work with with with clear and competitive pricing.
Quality Of Worksmanship Rev - Extremely satisfied with the workmanship and professionalism.
Quality work and went pretty fast. Responsive to concerns and questions.
Would hire again. (Hope I don't have to! LOL)
I am totally happy with Northern Lights Exteriors.
Additional Comments - All great - thank you again! It is the best paint job we've ever had - exceptional quality.
Northern Lights is a first class operation. From the minute I meet Jeff I relaxed, the last year and a half of searching for a contractor was finally over! He was professionally and clearly new his stuff. We talked over what we wanted to do and inspected everything. He had the estimate to us quickly even though it was a very busy time. The subcontractors he worked with skilled and cleaned up after themselves. They should up when they said they would and kept us informed about the weather changes that inevitable happen in Colorado. The communication is great with an online journal that has everything including contracts, payments and change orders. I was thrilled with the service and would use them again in a heartbeat!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northern Lights Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys