I was very pleased with the result of the work done by the BatsI was very pleased with the results of the Nice Bats.After a short time I did not hear any bats, hopefully I never will again.
Areas Of Satisfaction - Nice bats was able to come out to our house within a week to evaluate & fix our issue.
Recognized Excellence - Jim Woods greeted us by name immediately & was extremely professional. He answered all questions we had & made us very confident with the situation of bats in our attic being resolved.
Areas For Improvement - Nice Bats did not fall short of my expectations. They said they would get back to me, maybe they were a little later than I expected, but I understand that they are busy.
Areas Of Satisfaction - I was most satisfied with how knowledgeable they were and that they wouldnt have charged me if I didn't need the service. I did not feel I was talked into anything. They did exactly what they said they were going to do. We placed the things they said were temporary. Whenever I called, they were very polite and I appreciated that.
Recognized Excellence - I would recognize Jim and the lady, when you call there, maybe Rachel. She was super, super nice and always kept me posted on what was going on.
Areas For Improvement - Nice Bats did not fall short.
Kind and comprehensive work was completed. I haven't had any issues and I would recommend them again.
Areas Of Satisfaction - I was most satisfied with the overall knowledge and how quickly he got the job done.
Areas Of Satisfaction - I was most satisfied with the consultation.
Recognized Excellence - I would recognize Jim Woods for exceptional service.
Communication - Very nice people!
Clean & Safe - A great job!
Work Done Right - A great job!
Areas For Improvement - They did wonderfully! Everything was very good. They were professional and knew exactly how to get rid of bats.
Areas Of Satisfaction - I was most satisfied with everything. It was marvelous that they knew what areas to get rid of the bats, knew exactly where the bats were coming in.
Additional Comments - I think they are wonderful people and do fantastic work. I haven't heard or seen a bat since!
It was expensive... but we were at a loss how to get the Bats out of our home. We were ready to move!!!! Now the Bats have happily relocated.Nice Bats has NICE employees & they know Bat habits.
Areas Of Satisfaction - Their followup was incredible.
Areas Of Satisfaction - I was satisfied with the quality.
Areas Of Satisfaction - I was most satisfied with how quickly they responded.
There was very good communication and I got the results we talked about! I am very happy with how it turned out!
Areas Of Satisfaction - I was most satisfied that Jim was knowledgeable regarding the bats.
Areas Of Satisfaction - nice friendly service and phone calls
Areas Of Satisfaction - The effectiveness, the problem was addressed and it seems like they got rid the bat problem I was having.
Recognized Excellence - I would like to recognize the whole company for their exceptional service.
I highly recommend them. Straightforward, professional, knowledgeable, local.
Areas Of Satisfaction - Straightforward, professional, knowledgeable, local
Areas Of Satisfaction - I was most satisfied with Nice Bats' promptness.
Areas Of Satisfaction - They know what they're doing! Having lived with the bat problem downtown for many years, I'm amazed that there's actually a way to be bat free.
They made a difficult situation very easy, and we're thankful that they helped us.
I cannot say enough good things about Nice Bats. From the very first call to the day when the cones were taken down (yeah! No more bats!!), I had a very positive experience with the staff. Nobody wants bats in their house, and trust me -- I had a lot of them. Nice Bats came promptly and were professional from beginning to end. I'm sure I won't have to call them again, but if I do, I know my issue will be taken care of.
Areas For Improvement - Nothing to say here - Nice Bats did exactly what they said they would do, which is get rid of the bats! I am one very happy customer!
Areas Of Satisfaction - Staff was very professional, easy to work with and most importantly, they got the job done!
Additional Comments - Another satisfied customer. Thank you!
I'm satisfied with their work, and I would recommend Nice Bats. I am very happy with their work, and I haven't seen any bats. Hopefully it's bat clear.
Areas Of Satisfaction - I was most satisfied with all areas of the project. They made my problem go away, they were quick and cordial, we had a great experience.
Additional Comments - They made it seem so easy, they knew exactly what to do and the bats are no longer an issue.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nice Bats as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys