Horribly unprofessional. Working with this company was the worst experience I’ve ever had and I reported them to the Attorney General’s Office. Think twice before contracting with them.
The original start date was cancelled 30 minutes before hand. It was rescheduled for one week later which was very inconvenient. We were only offered $100 discount as compensation. The screen door does not have a lock and for $900+, we expected a lock to be included.
It was a great experience.
The workmen were excellent. They worked together very well. They were friendly and they explained everything. They are top notch!
We are very disappointed. The entire process was a nightmare.
I feel they are a great company and take care of the local residents. They take care of you from the start to the finish of the job. We are very satisfied.
The windows installed by New Windows for America are far superior to the ones we originally had in our house. We are pleased with the product and service we received.
The life time guaranty and the best installation plus the $25,000 home improvement give away hey anyone with a home would like to win take
They will definitely not be disappointed. I had two projects done a year apart and they were both excellent.
Everybody was very outstanding and professional
This is the second time we have used New Windows for America. We had a stellar experience both times. We will continue to use them.
Not even to my worst enemy!
I enjoyed working with them.
Very good service, they were prompt when coming to estimate and prompt when completing the installation.
The installation was not coordinated well.
This company really seemed to want my business. They listened to me and were willing to come out several times to help me make a decision. Everyone I talked with was very professional and the communication was excellent.
There was a lack of communication with the installation crew and they changed my appointment last minute.
Installation guys were fast, professional, friendly and addressed all my questions/concerns. Initial purchase process went perfectly and all communications with NWFA were above average.
The project was handled professionally from start to finish. The new products are beautiful and efficient. The installation crew arrived on time and completed the project quickly.
Delivery of the windows came in on-time and were 1 month faster than any other quotes I entertained. Calls to New Windows for America were exceptionally managed. The Service Technician - Mike was outstanding in his ability to assess and explain any aspect of the high product quality standards that NWfA maintains. All follow up communications were prompt and effective.
I have been very happy with the work done by this outfit and the material it uses. This was the third job I asked New Windows for America to do for me.
I am happy with the windows and the installation.
Additional Comments - Thank you New Windows for America of Minnesota for your great work!
I was very happy with everything!
New Windows for America completed the project in a reasonable amount of time.
the crew was on time and ready to work,did a great job thnks
They made everything simple. From the first meeting with Marty to right at the end they were completely professional. It was a great experience for me.
Very skilled installation team. Windows were installed quickly and efficiently.
It was refreshing to have New Windows for America work with me in a timely and professional manner. They were very good at communicating with me.
I thought that they gave a fair price. They were able to get the job done quickly, and it was done to our satisfaction.
I cannot give a high rating for this statement because of my above comments.
great product and the guys who installed our new entry door was great to work with
Installation Crew - The installer was so careful and precise. We are so happy with his work. Very friendly too
It looks great and was done a lot faster then I expected. A piece was broken on the kitchen window and a new frame is on order.The installers were top notch and answered all my questions. Very professional and they both had great senses of humor.
I highly recommend New Windows for America for your new windows and doors. They do an excellent job and care that it's done right.
The product was great.
They are very good windows that are great quality. They give great service and installation.
Areas Of Satisfaction - Overall, the experience was awesome. They went through everything with us, showed us the video, and explained how it would be done. The crew told us everything they were doing, too.
They were respectful, professional and did a great job.
Areas Of Satisfaction - I like the look of the windows, and they seem to work great.
They are very professional! They were knowledgeable, and they answered all of our questions. They demonstrated how to open up the windows for cleaning. We were very impressed. They did an excellent job!
They went beyond my expectation. Everything was done perfectly.
This is my third experience with New Windows for America. I am completely satisfied with their work and quality of products.
They were all polite, professional and they got their job very well.
Great windows friendly and professional installation crew
The quality of the window is good. The installer was not good. We paid extra for a change in window size and it was incorrectly installed. Another tech installer came back to correct the problem and did not complete the correction. as of today the problems we have are not corrected. We paid extra for the window change and the installer did not even put insulation in the opening or fix the screens that had wholes in them. They are supposed to be guaranteed for life. Still waiting.
Your not going to publish a one star rating.!!!!!
New Windows for America did an excellent job!
The windows are beautiful and they got it done quickly. Everything looks great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of New Windows for America as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys