Horribly unprofessional. Working with this company was the worst experience I’ve ever had and I reported them to the Attorney General’s Office. Think twice before contracting with them.
The original start date was cancelled 30 minutes before hand. It was rescheduled for one week later which was very inconvenient. We were only offered $100 discount as compensation. The screen door does not have a lock and for $900+, we expected a lock to be included.
It was a great experience.
The workmen were excellent. They worked together very well. They were friendly and they explained everything. They are top notch!
We are very disappointed. The entire process was a nightmare.
I feel they are a great company and take care of the local residents. They take care of you from the start to the finish of the job. We are very satisfied.
The windows installed by New Windows for America are far superior to the ones we originally had in our house. We are pleased with the product and service we received.
The life time guaranty and the best installation plus the $25,000 home improvement give away hey anyone with a home would like to win take
They will definitely not be disappointed. I had two projects done a year apart and they were both excellent.
Everybody was very outstanding and professional
This is the second time we have used New Windows for America. We had a stellar experience both times. We will continue to use them.
Not even to my worst enemy!
I enjoyed working with them.
Very good service, they were prompt when coming to estimate and prompt when completing the installation.
The installation was not coordinated well.
This company really seemed to want my business. They listened to me and were willing to come out several times to help me make a decision. Everyone I talked with was very professional and the communication was excellent.
There was a lack of communication with the installation crew and they changed my appointment last minute.
Installation guys were fast, professional, friendly and addressed all my questions/concerns. Initial purchase process went perfectly and all communications with NWFA were above average.
The project was handled professionally from start to finish. The new products are beautiful and efficient. The installation crew arrived on time and completed the project quickly.
Delivery of the windows came in on-time and were 1 month faster than any other quotes I entertained. Calls to New Windows for America were exceptionally managed. The Service Technician - Mike was outstanding in his ability to assess and explain any aspect of the high product quality standards that NWfA maintains. All follow up communications were prompt and effective.
I have been very happy with the work done by this outfit and the material it uses. This was the third job I asked New Windows for America to do for me.
I am happy with the windows and the installation.
Additional Comments - Thank you New Windows for America of Minnesota for your great work!
I was very happy with everything!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of New Windows for America as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys