Very professional clean job site while working. Workers were hard working and finished as they estimated.
Palmer Roofing showed up on time and did great work.
Five stars says it all!
We felt that Palmer Roofing did an excellent job.
The direct interactions with Jessica (office) and Steve Bushman were refreshing. They were supportive and knowledgeable.
Detailed answers to all questions and concerns throughout getting bids, during installation, and after. Moreover, they came back to help clean a small amount of debris that fell into the skylight holes when they were replaced. Outstanding follow-up.
Ricky and, of course Steve.
Most definitely, they were my favorite sub-contractor.
I really appreciated all the professional help I received.
Answered all questions and I received a job estimate quickly.
Yes matched my three year old home's roof perfectly.
Most definitely, they were my favorite sub-contractor.
The real knowledge and professionalism shown from the office, salesman and work crew.
Not at this time. I will most definitely refer them.
The only negative thing was they were so busy we had to wait over a month, but that was the only real negative, but for the price we did not have a problem waiting.
So far the roof seems to be working good, that is the most important thing.
The package as a whole:Courteous,Professional,Timely, Installer team. Professional estimate with clearly listed terms and variables that they stuck with.Actual Cost /Value relation will only be accessible over time. We added OC Platinum Lifetime Warranty on Material and Workmanship to the project for added peace of mind at a reasonable cost.
The men were professional, worked hard all day in the extreme heat and answered any questions we had.
The roofing job Palmer Roofing completed in a professional manner, and excellent cooperation by the lead and whole crew.
I was surprise they got it all done in one day in a timely manner.
Outstanding value and workmanship for your roofing needs.
Palmer roofing was professional, offered good value and was reasonable compared with other estimates I received for the same work.
Excellent in all aspects of the job.
I am really happy with my roof!
I felt that they went above and beyond to make sure the whole experience was done right.
I was really impressed with them. There are a lot of companies out there and they take care of their employees. They do it right the first time!
They did a professional job.
Thank you all for your great work experience, quality, backing, thoroughness, and honesty.
They deliver everything that was promised and did a great job!
The product that was provided! They were very efficient and took care of the deed. They were very professional!
The secretary that was there when I went in was very helpful!
They're a great company and they do good work.
There haven't been any problems.
Everything was done in a timely manner and they picked up after themselves really well.
I would like to recognize the installers for their exceptional service.
Palmer Roofing met all my expectations, was on time except when snow had to be removed, and this they did immediately. This was the only event that slowed them down.
NONE. I had a problem area on my roof, and they responded to it immediately and it was over. We had anticipated that area to be a problem, but they responded immediately.
The follow-up, and even before they started they came and fixed a problem area to hold me while we waited for them to finish my neighbors roof.
have already passed them a neighbor and they have provided a quote.
Yes, the foreman for job, however I have forgotten his name, but he was exceptionally helpful, courteous, and on-the-job always. He answered many questions I had on my roof.
I was most satisfied with the overall process.
The installation crew was terrific. They were really great.
The job site is absolutely kept clean and safe.
The staff at Nelson Roofing Ent Inc dba Palmer Roofing Co definitely addresses and resolves problems effectively.
I didn't know what "on time" was supposed to be.
I was most satisfied in terms of the workmanship and the professionalism of the workmanship.
I would like to recognize the installation crew for their exceptional service. I was very impressed with the way they handled situations.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nelson Roofing Ent Inc dba Palmer Roofing Co as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys