Very professional staff. The roofing crew were very organize. I am very satisfied.
Being a retired woman, I manage our home projects. All staff from sales, to office, and all crews were responsive, professional and easy to work with. Every responsible person communicated the job to be done and validated the steps and confirmed satisfaction with the end result.Thank you, Pat Crooks
We were very pleased doing business with Neligan Construction and Roofing. The team that replaced our roof were polite, professional and did a good job from start to finish, including cleaning the grounds. The team arrived when I was told they would and worked hard and long for two days to get the job done. This was important for me as I live at the end of the street with limited parking and driveway space. The dumpster they used was delivered the evening before the job and removed first thing in the morning after the work was completed.
Neligan's people made the entire re-roofing, from beginning to end, a straightforward and rational process. Once I made color and detail decisions (with their advice), they did what they said they were going to do, when they said they were going to do it. When the work was done, there were several follow-up calls to insure the debris was all picked up and that I was satisfied. This is what Customer Service looks like.
Neligan Construction and Roofing provided a professional job regarding my new roof.
Neligan Construction and Roofing responded very quickly to my needs, whereas some other companies greatly failed me. They were very accommodating, knowledgeable, and helpful. They did exactly what they promised to do and the price was very reasonable.
They were great.
I selected Neligan Roofing to do our reroof because they're a local company with excellent reviews. They did not disappoint. The workmanship was excellent, and they were a pleasure to deal with, including flexibility on price. They're the only roofing company I know of that brings a porta-John to the work site. Several months after Neligan installed the Owens Corning Tru-Definition Duration shingles, I noticed what I considered to be excessive particle loss. When I emailed Neligan with my concerns, they immediately sent a rep out to remove and replace 2 shingles, which they sent to Owens Corning for analysis. Within several weeks, Owens Corning sent a technician to inspect the roof. Within a month, Owens Corning declared the shingles defective. Neligan went back to work, and as of August, I have a brand new roof again. I never once had to contact Neligan to inquire about the process - they always updated me, and they never gave me any push-back. They also stayed on top of Owens Corning. We didn't pay a penny for the new roof. Their installation crew was top notch, and I had no damage to the house during the reroof. I've worked with a lot of contractors over the years, but none have been as professional and skilled as Neligan. For someone who needs a new roof or repairs, I can't recommend Neligan Roofing highly enough.
Wonderful experience with Neligan Construction! Brian Neligan helped us navigate the insurance process and we had to deal with our insurance company denying the claim. Brian was very patient and we finally got our new roof installed. Neligan Construction made our frustrating insurance experience into a wonderful result! I would highly recommend them! Everyone on the team was excellent to deal with! Juan took great care of our home as the roof was installed and meticulously cleaned up the job site. We are very happy customers!!!
Great company and service was amazing!
I was so impressed with the service I received from Neligan Construction and Roofing! When they came to give me a quote they were punctual. It was raining and they were there and let me know they were there and would get started when the rain stopped. After he finished, he sat down and explained the process and the materials. I was able to choose the color of the the tile at no extra charge. The workers come and the job was completed in one day. I am 100% satisfied with the quality of the work and the customer service that I have received. They are even installing my gutters. I am one happy customer and I will recommend them to everyone that asks me about a roofer. Thanks Neligan Construction and Roofing!
A pleasure to work with. Thank you all Neligan personnel
Neligan Construction and Roofing really did a good job and we were very happy.
BBB, Angie's List & My list = A+.Everything about Neligans work is excellent. They arrived on schedule. Completed the work on schedule, and the new roof is flawless.I highly recommend Neligan Roofing to anyone looking for a excellent roof for a fair price.The staff including the roofers are courteous, friendly & helpful.I couldn't ask for a better job. I'm very happy with my new roof and feel I got a very good return for my money.
Neligan Construction was very thorough in all of their work and all of their men, crew, and staff was very professional. They helped me decide on materials to use and they were very knowledgable on everything. I was extremely satisfied with the workmanship and the quality of the work that they did.
Staff communicates well and work occurred efficiently and with high quality. We did not bring it up to the company, so it shouldn't affect their rating, but we had a bush flattened and piece of fence that was broken, but otherwise a terrific job. They warned us there would be nails, so we went around after them with a magnet and picked up more, and even after this there were still more. I'm sure anyone who's had a house re-roofed knows the nails are never-ending.
The roof crew that came out and did my roof were awesome. They were very good. They put the roof on with no problems. Very professional guys and I would highly recommend the company to anybody.
I am very satisfied so far.
When my husband and I decided it was time to replace our roof, Neligan Construction and Roofing was our first choice. His company was recommended by several friends and coworkers. We consistently saw his team in our neighborhood. His reviews are all positive. My husband was extremely happy after meeting with Brian so we made our decision to have him take care of our roof. His office staff, Diana and Sherri are wonderful. His team did a beautiful job! I wish I could have thanked them personally. We love our new roof! We recommend wholeheartedly.
Brian and his company do great work. All items were discussed during proposal process and job began and ended when they said it would! I couldn't believe how well they cleaned up after the job was complete. I highly recommend Neligan Construction and Roofing!
Really good people and they did a super job. I am very satisfied!
Great new roof job. Nice company to work with from start to finish.
They responded to many of the issues.
Prior to having my roof being replaced I had researched several roofing companies in addition to Neligan. I selected Neligan for three reasons: 1. The company was local, 2. I was impressed with the owner's (Mr. Brian Neligan) knowledge of the roofing business and that he answered all of my questions and concerns, and 3. That no money was expected from me until the job was completed. Special Note: Mr. Neligan is an US Army veteran as well as myself. I place a lot of faith in fellow veterans who stand behind the words, "Duty!, Honor!, Country!"
Excellent rating for a top-notch company!
Neligan Construction & Roofing offers quality workmanship and stands behind their work. Very trustworthy and reliable.
Always kept me informed of every step, and resolved any issue that came up -quickly. It's a blessing to find someone who does the work diligently, timely and on budget. I couldn.t be happier. May God bless Brian and his hard working crew. Thanks again Brian!!
Neligan Construction and Roofing are very professional and thorough. My roof looks wonderful and I'm very very pleased!
I was very satisfied with the roofing job, they did a very nice job.
SUPERB work, above and beyond attitude
Neligan did a great job for me. They took care of everything, including an inspector coming out from an insurance company so that I am able to get a discount on my insurance. Thanks Brian and Crew!
Very pleased with the entire experience with Neligan, from quote to roof completion. Brian follows through on what he commits to and delivers. Crew shows up on time, works hard and does excellent job. Would recommend Neligan to anyone that needs a roof replacement or repair work completed.
They did a great job! They were very professional. The price was right. I got two other estimates and they were without a doubt the best. I was so pleased that I hired them to do another job for me.
From start to finish, the job was professionally handled. We have received so many compliments on our new roof.
I was extremely impressed and satisfied with the price and quality of the materials and workmanship performed on my home. The men putting on the new roof acted in a professional and respectable manner and I could not be more satisfied with this company. I would highly recommend them!
I was quite pleased. Any calls I made were returned, and I did not have any problems at all. Nice looking roof.
One of the folks that was here that would send me to someone else to get a question answered, knocked over my trash can with his truck and left without putting it back up. I asked one of the other techs to pick it up and they did without a problem.
Nice people, easy to deal with. I am satisfied.
The job was much more of a mess than anticipated. Crew was hard to communicate with. A/C's were left uncovered even after requesting them to be covered. They did eventually cover them when I contacted the owner. The product seems to be of good quality.
Customer oriented company from top down. Good at communicating with customer. Readily available when customer calls. Returns calls promptly even after hours. Professionals.
They were very professional and did a fine job.
Neligan Roofing did a great job. Quick and complete.
This company was truly PERFECT and I didn't step on one, no not one, stray roofing nail!! I will definitely refer them to my friends!
We received detailed quotes from 4 different roofing contractors. Although all 4 contractors were professional and informative, Brian Neligan with Neligan Consruction stood out. Brian spent more time explaining the details of the roof proposal. It was clear to us that Brian had spent a lot of time in the roofing business AND had actual working knowledge of how a roof should be installed. Brian did not try to play salesman. He was clear, open, and honest. He delivered on all aspects of the job.
Dependable and professional!
I was somewhat worried that the project would not be finished on time but they exceeded my expectation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neligan Construction and Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys