Larry Romick and his team have been very reliable with a number of projects my family (mother and brother) have needed to have done, most much more complicated than this one, and we've always been very happy with his/their work, and would recommend this company to others.

In every trade our project needed, they had expertise and reliability. And they were a joy to work with, personally. They always kept in touch with us, and were available for questions. Their initial estimates and expectations were accurate.

Great to work with. High quality work, very fair and honest. Great people.

Neil Kelly always does a good job and follows up with any problems that arise.

Quick. Responsive. Skilled. Did two great jobs for us

Areas For Improvement

Areas For Improvement - I have told multiple people about your company, and they all had the same reaction—thought you would be too pricey/fancy, which was my prejudice before I called. Victims of your own success perhaps.

Additional Comments

Additional Comments - I really had no idea all the services you offered. Thought you were strictly home remodeling company (design build if that is still your logo)

Everyone was lovely to work with. Colin Ackerman is so friendly and personable. Out of all the other companies I received quotes from, he was the one who solidified my decision to work with Neil Kelly. Christian Castillo went out of his way to make sure I was happy with the outcome, took the time to explain everything, and made sure I understood every step of the process. Lastly, Alec (Oleg) Ilyushenko clearly pays attention to every detail and genuinely cares about the work he puts out. I was very impressed by everyone.

Yes, we will be likely to recommend Neil Kelly to others seeking similar home improvement projects.

I was impressed and comfortable with the integrity and professionalism of the workers that were in my house.

Service. Quality. Nice people.

It has been a very good experience with Neil Kelly. 5's all across the board, they are wonderful.

We bought a house that had previously been remodeled with Neil Kelly cabinets. Some didn't close correctly so I called Neil Kelly. Michael Johnson called back and promptly made an appointment to assess our situation. Carpenter Bruce Ferguson was assigned to do the fixes, which he did excellently so all the cabinets work like new. We added pull-out shelves in one vanity cabinet. It turned out to need a custom size, which the company had fabricated with great results. We are now using the company again--this time for new improvements. We didn't hesitate to call them again. Everyone we have dealt with is extremely nice and considerate.

I would highly recommend the services of Neil Kelly for anyone who wants expert help getting a project started and taken to completion. From top to bottom: project manager, project supervisor, and work crew:
No corners are cut.

I have hired Neil Kelly several times over many years and have rarely been disappointed. Two major remodels, and many handyman-like improvements. All of them met or exceeded our expectations. Larry Romick is tremendous.

Professional team from design to installation. Working with a difficult small space to create space. Beautiful end product.

Although they will not be the lowest bid on the project, their higher cost ensures the very best of everything, from materials, design, construction & follow up. This is my third project with Neil Kelly & have had the best experiences with the firm & their teams.

Jonne did an outstanding job helping with the design and follow up.

I've used Neil Kelly- Portland on my home for more than 30 years. I am always happy.

They were very organized, with a clear process for moving forward. Work was done well and on time. Overall, an excelent experience.

Excellent job repairing our kitchen cabinets

Excellent communication, craftsmanship and care.

Always more than satisfied with NKC. Large jobs or tiny ones, they treat each the same. Yes, have recommended.

I usually don’t make recommendations not knowing other people’s expectations . I would let people make their own judgement by looking at the quality of our finished project.

High quality workmanship, straightforward and honest craftsmen, couldn't ask for anything better

This is the third project and second Handyman service we have worked with NK. They have been great providing realistic job estimates and helping us scale back the projects to get within our target budget.

Design staff was removed. We removed items husband could do, was credited back from contract. Design manager was very good.

The communication and responsiveness for our tiny project made the whole thing a breeze

The Neil Kelly team was wonderful to work with. Their high level of expertise, their willingness to listen to our ideas and the fact that they handled all of the details made it well worth the cost.

The Neil Kelly employees and their subcontractors are a kind, respectful, and professional team that gets the job done!

Carpenter explained each step in a most impressive strategy

Not only are we likely to recommend Neil Kelly, we have already done so. Currently, Neil Kelly is working on a project because of one of our recommendations.

Quality work, very good communication, leave work areas clean when finished for the day.

I chose Neil Kelly for their design/build capabilities, and I was aware of their reputation, commitment to the community, and its history in the northwest. After 32 years, it was time to update my “dated” kitchen and two bathrooms.

I am extremely satisfied and pleased with the completed project.

Neil Kelly helped us with the design, was very organized and flexible and results were very good.

Faster time frame from initiation to completion.

Without expecting a dollar by dollar breakdown, I would have liked a better understanding of how the choices we made were reflected in the overall cost. For example, we were told simply that Corian was "much more" expensive than a quartz countertop. When we checked an independent online source, they appeared to be comparably priced. Similar lack of more precise information on cost for materials for which we couldn't readily get independent cost estimates because Neil Kelly seemed to prefer a particular supplier. On the otherhand, it was helpful to have Neil Kelly narrow the choice of suppliers.

I'm on the Neil Kelly Board of Directors. I retired from Neil Kelly 5 years ago after 45 years. I know the integrity and quality of the people and the work. I know the follow-through and know the high value of Neil Kelly's warranty. I would not use anyone else. I trust Neil Kelly to tell me the truth and give me options if available. Neil Kelly has told me not to do a solar project because it won't be a good investment for me. They honor my budget for projects and work within what I have to spend.

Although not using the template and stars, I would like to offer a hopefully constructive suggestion.

I would consider adding two specialized consultants, one an expert in lighting and the second an expert in building and the environmental sciences. Prospective clients might welcome well-informed direction about which building materials and practices are most healthy. Other clients may be uncertain of the effect of various colors to be installed in their unique context and appreciate the guidance of a lighting designer.

I think that a resource like this might complement the work of the talented staff while adding depth to NK's already considerable repertoire of skills.

We have had Larry Romick do our remodeling several times over the years. He is always as close to on-time and on-budget as is possible. When it is not possible, he gives clear reasons for increased cost or delay and estimated corrected time and/or cost. He has pointed out several times how we can save money. We have and will continue to recommend him and Neil Kelly. This sounds like a paid ad but it isn't. We just like working with this company.

I believe I filled out a survey for you about a week or more ago; please recheck; did you not receivd it?

Yes, likely to recommend, with the understanding that NK will cost a bit more, may run slightly behind/make a few random mistakes but will do everything to a complete and do a wonderful job overall.

Communication with Neil Kelly was an issue throughout our project. Fortunately, that was the only real snag we hit. Their subcontractors were fantastic and did a great job. However, compared to other options in town, their pricing wasn't competitive and we would have saved money working an independent contractor instead.

First, communication with me was superb, and the designers, managers an workers were always checking to see if I was satisfied with the work.

We are very happy that we chose Neil Kelly for our bathrooms remodel. They were very professional - organized, clear communicators, helpful with ideas, and treated us and our home with the utmost respect. I would highly recommend their services!

Very professional "handyman" named Bob who listened to the needs and got right to work fixing a variety of projects

Has nothing to do with you. We're very satisfied with the job and the work, and we'd tell anyone who asks. Recommendations are not my thing.

The design process with Jonne Vandehey was done very professionally and helped us determine what we wanted in the selection of materials. The scope of work and contract were very clearly defined and the work was executed consistent with the defined scope.

We’ve used Neil Kelly for many projects over many years and have always been extremely pleased with their services and workmanship.

Having used Neil Kelley for many projects over the years, they are the first and only people we call because their work is impeccable and completed as described in their contract.

Yes. Without hesitation or reservation.

Need improved communication between team members