Neil Kelly did a great job! They completed the project in a timely manner, the price was good, and they provided quality workmanship.

We struggled with their design process, which seemed to progress very slowly despite having made most design decisions ahead of deadlines, until there was a urgency to get documents signed and payments made. So much so, that place holders were used in the contract that were different than our agreed upon selections. There were communication issues between the designer and the project manager, then the initial designer left the job and information was not corrected. There were further communication issues with the project manager and the electrician, the flooring contractor, the plumber, and ultimately with us (the clients). This left us with differently shaped tile than we discussed and would have ended up with different flooring had we not happened to stop by to see progress and catch it prior to install.
We were told that we could pick items from a specific retailer in order to receive the Neil Kelly discount, only for the subcontractors to purchase items elsewhere. We ended up having to spend a lot more money (and stress) to live elsewhere during times when little to no work was being done. Not because of natural construction delays (which are always expected), delayed delivery of items, or unexpected construction discoveries, but because several days or more were scheduled for work that then took 1 day or less and the schedule was not adjusted. There were also times where it seemed as though our project manager was confusing our project with others because there were so many going on at once.
The final product was great, the process to that final product was not. Our presumption that the price we paid for that final product would have included more organized management, was not a reality. Our biggest take away was that we really needed to be there at every step on the way to make sure work was getting done on schedule and according to the plan.

I have had both my kitchen & bathrooms remodeled by Neil Kelly. Overall, it has been a positive & satisfactory experience. I especially appreciate Master carpenter Jason as he has been integral in both projects. He should be considered a most valuable employee with a wide range of talents & experience.

The whole team was friendly, professional & great at communicating about each phase of our solar battery installation. They consulted with me whenever there was a decision to be made about placement, design & location of equipment.

The quality of the skilled carpenters is apparent.
Very happy with our project.

The job was very good.

We were so pleased with the workmanship and skill of Bob Aday. Despite the disruption that is part of any remodel, he made it easy. The finished product is wonderful.

Great service from Tygh.

Overall outcome is excellent

Neil Kelly installed our solar panels and EV charger. Throughout the entire process they were professional, communicative, on time, and nice.

Everything went smoothly.

They did an amazing job on our home; it lives beautifully for our entire family, and we are extremely thankful!

I am very impressed with the quality of the work that Neil Kelly has performed for me.

Professional, knowlegable.

They did an excellent job of recommending how to make our kitchen more accessible for our elderly bodies. We purchased the recommended pullout drawers and they did the installation. All well under our expected budget.

Neil Kelly did an excellent job with my kitchen remodel. I couldn't be more pleased with the professionals who worked on my team.

Our kitchen is stunning, and the whole experience of working with Neil Kelly has been great. The dynamic designer, Tessa, came up with beautiful designs I would never have thought of and showed she really listened whenever we met and talked at the beginning of the process. The project manager, Paul, was extremely responsive to all issues no matter the size and kept a keen eye on the entire process. The carpenters did fantastic work, especially Jamie, who spent the most time at our house and took care of all sorts of matters (and who, according to my dog, is basically a member of our family). A kitchen remodel is a huge, disruptive undertaking, and I’m very glad we chose Neil Kelly to do it.

My wife and I are very happy with our beautiful, newly remodeled primary bathroom. From design to construction we are very pleased with Neil-Kelly Portland's craftsmanship.

Great team, easy to work with, and very responsive!

Neil Kelly-Portland are dependable and provide quality work. They finished in timely fashion, and provided high quality craftsmanship.

It was an overall good experience.

reasonably priced and knowledgeable contractor who works with homeowners on project options

Like dealing with Larry Romick. Excellent workmanship.

Strong project management and reliable responsiveness.

It took a while to get our name in line for the work. A little more access to staff or work availability would be the only thing I could say that was negative about our experience.