Need improved communication between team members

We felt that we finally found someone we could trust.

We recommended NK to friends after the first project, and will certainly continue to do so.

I have a kitchen and a master suite redesigned by NK, most recently I used their handyman option. I trust them to do the job right the first time and, if they have a hiccup, they fix it.

Neil Kelly is Oregon’s premier remodeler. Others may be good, some may be cheaper, but if you are hoping for a construction experience that leaves you with no regrets, Neil Kelly is truly in a class by itself. When I recommend Neil Kelly to a friend, I know they will experience the highest level of design expertise, quality workmanship, and professional communication. At the end of the day, no one is as good as Neil Kelly at reducing the unavoidable anxiety of a major remodel.

Our experience with Neil Kelly during a major kitchen renovation confirms them to be a highly professional group. The rigorous planning process and meticulous attention to detail resulted in a finished project that met and exceeded even our high expectations. Marty & Carol E, Waterfront Pearl Condominiums

Neil Kelly has quality work and is dependable.

The finished remodel is beautiful. There were lots of little problems and decisions along the way and each one was addressed and solved.

Neil Kelly-Portland does great work. They were on time and professional.

Our experience with Neil-Kelly was exceptional from beginning to end. They transformed the miniscule kitchen and bath in our 120 year-old house into beautiful and useful space. Their expertise and professionalism were outstanding. We especially appreciated their readiness to accommodate us when we needed to make scheduling changes. I would recommend them highly without reservation (and have done so.)

We've used Neil Kelly before. They are consistently reliable and provide excellent work. We trust and value their work.

Significantly improved how we live in our house.

Robby Barham was our designer and we were really pleased with his design ideas and solutions for our galley kitchen. Robby was attentive throughout the design process to address our requests and needs. He provided several thoughtful and artistic options with budgets and with his help, we chose the best design solution that we will appreciate for years to come.

Project Manager, Spenser Boeck and his assistant, Zoe Pressly, inspired confidence throughout the entire project. Their planning and communication skills were excellent. They provided timely response and solutions to unforeseen issues that showed up during the project, which always resulted in a positive outcome.

Master carpenter, Ram and his assistant, Knoll, showed attention to details in their craftmanship and work. Ram had the ability to anticipate challenges with our older home, and always developed solutions for implementation of the design plan. Both Ram and Knoll were friendly and easy to work with.

Wonderful to work with the Neil Kelly team. They installed handicap access in the guest bedroom and bath which does not look obviously handicap… Also completely removed dry rot and reinstalled two difficult wood windows and redid a deck with new doors off the master bath to the deck. We are very happy with their professionalism and their addressing every concern we had to our satisfaction.

Would not hesitate to recommend to others

We would and have recommended NK quite often to neighbors and friends.

We're thrilled with our new bathroom. The professionals at Neil Kelly are knowledgeable, friendly, respectful and wonderful to work with. We appreciated their responsiveness and ongoing communication, and had great confidence in the subcontractors. It's our second project with NK because they are the best!

I certainly recommend Neil Kelly to friends

the contract for services was very one sided favoring you so would not recommend.

I have already recommend them to two friends.

They were responsive and did high quality work

See #13 below

Areas Of Satisfaction

Areas Of Satisfaction - -All workers respected our home & privacy, carefully letting us know when to expect them, and doing their best to keep our home clean. -Designer & project manager spent a lot of time meeting with us to understand our vision, and show us the many options available. -They did not try to talk us into a bigger project. -Once completed, the project is beautiful, and all materials are top-quality.

They did what they said they were going to do.

I appreciate the amount of detail and explanation that preceded the contract for signing. I originally called for help with deteriorating holes in the wall above the gutter box above my deck. Cal went all around the exterior of the house noting possible problem areas. Then he took me around and we discussed each item. There were instances of rotted wood around several windows; deck that needed power washing, then repairs and staining; some concrete slabs I wanted broken up and removed from the patio beneath the deck; generally, maintenance that we homeowners had neglected for several years. Between Cal and Christian, different teams with different expertise were assigned for the tasks. All were on time, efficient, and professional. Also nice people. When Parr Lumber dropped off materials at the end of the work day one time, and simply left them lying in the driving lane of this narrow street (no sidewalks or gutters), I discovered this fact after the end of the working day. I called Cal, and he went above and beyond and came over ASAP to personally move the items from the street to the available area on the driveway we'd agreed on. The Parr delivery folks did not even come to the door to ask me about where to drop the materials, and I was home if they'd asked. I am very pleased with the repairs to house wall, window frames, and deck. In this old house, some of the repairs took good advance planning and creativity by the teams doing the physical work. Some items were work added on as things went along and approved by me. I looked at what was suggested and accepted all those suggestions. I am happy to continue to ask NK for work on projects because you can contact the right experts and manage the process to get things done. I do not want nor need to be the "general contractor" on any of this type of work. NK and I have more planned, a big shed demo and rebuild of a smaller footprint shed; also replacing a number of 2x2 wood strips that go between the patio concrete slabs. This is all work that I wouldn't have had any idea who to call, otherwise.

My bathroom is just right. It looks perfect to me with colors I like. I have recommended Neil Kelly company to friends.