Jonne did an outstanding job helping with the design and follow up.
I've used Neil Kelly- Portland on my home for more than 30 years. I am always happy.
They were very organized, with a clear process for moving forward. Work was done well and on time. Overall, an excelent experience.
Excellent job repairing our kitchen cabinets
Excellent communication, craftsmanship and care.
Always more than satisfied with NKC. Large jobs or tiny ones, they treat each the same. Yes, have recommended.
I usually don’t make recommendations not knowing other people’s expectations . I would let people make their own judgement by looking at the quality of our finished project.
High quality workmanship, straightforward and honest craftsmen, couldn't ask for anything better
This is the third project and second Handyman service we have worked with NK. They have been great providing realistic job estimates and helping us scale back the projects to get within our target budget.
Design staff was removed. We removed items husband could do, was credited back from contract. Design manager was very good.
The communication and responsiveness for our tiny project made the whole thing a breeze
The Neil Kelly team was wonderful to work with. Their high level of expertise, their willingness to listen to our ideas and the fact that they handled all of the details made it well worth the cost.
The Neil Kelly employees and their subcontractors are a kind, respectful, and professional team that gets the job done!
Carpenter explained each step in a most impressive strategy
Not only are we likely to recommend Neil Kelly, we have already done so. Currently, Neil Kelly is working on a project because of one of our recommendations.
Quality work, very good communication, leave work areas clean when finished for the day.
I chose Neil Kelly for their design/build capabilities, and I was aware of their reputation, commitment to the community, and its history in the northwest. After 32 years, it was time to update my “dated” kitchen and two bathrooms.
I am extremely satisfied and pleased with the completed project.
Neil Kelly helped us with the design, was very organized and flexible and results were very good.
Faster time frame from initiation to completion.
Without expecting a dollar by dollar breakdown, I would have liked a better understanding of how the choices we made were reflected in the overall cost. For example, we were told simply that Corian was "much more" expensive than a quartz countertop. When we checked an independent online source, they appeared to be comparably priced. Similar lack of more precise information on cost for materials for which we couldn't readily get independent cost estimates because Neil Kelly seemed to prefer a particular supplier. On the otherhand, it was helpful to have Neil Kelly narrow the choice of suppliers.
I'm on the Neil Kelly Board of Directors. I retired from Neil Kelly 5 years ago after 45 years. I know the integrity and quality of the people and the work. I know the follow-through and know the high value of Neil Kelly's warranty. I would not use anyone else. I trust Neil Kelly to tell me the truth and give me options if available. Neil Kelly has told me not to do a solar project because it won't be a good investment for me. They honor my budget for projects and work within what I have to spend.
Although not using the template and stars, I would like to offer a hopefully constructive suggestion.
I would consider adding two specialized consultants, one an expert in lighting and the second an expert in building and the environmental sciences. Prospective clients might welcome well-informed direction about which building materials and practices are most healthy. Other clients may be uncertain of the effect of various colors to be installed in their unique context and appreciate the guidance of a lighting designer.
I think that a resource like this might complement the work of the talented staff while adding depth to NK's already considerable repertoire of skills.
We have had Larry Romick do our remodeling several times over the years. He is always as close to on-time and on-budget as is possible. When it is not possible, he gives clear reasons for increased cost or delay and estimated corrected time and/or cost. He has pointed out several times how we can save money. We have and will continue to recommend him and Neil Kelly. This sounds like a paid ad but it isn't. We just like working with this company.
I believe I filled out a survey for you about a week or more ago; please recheck; did you not receivd it?
Yes, likely to recommend, with the understanding that NK will cost a bit more, may run slightly behind/make a few random mistakes but will do everything to a complete and do a wonderful job overall.