Both Rick and Paul Neely communicated with me throughout the process and exceeded my expectations. Paul even kept up with the weather and scheduled the shingle installation the day before rain was expected. Would definitely use them for our next house and have already recommended them to others.
Very professional work!
I was impressed with the overall attention I received by all staff members. I would definitely recommend Neely Roofing in the future.
Neely Roofing has completed a few different jobs for us and we've always had a great experience with them. One of those jobs was just after the historic flooding in Kingsland, we had a major roof leak at our office that needed repair. Neely's crew showed up the same day we called them and got us out of that pickle. Because of our great experience with them, we recommend Neely to all our our real estate clients and we've had positive feedback from those referrals. Neely shows up when they say they are going to and complete jobs in a timely manner. Highly recommend!
Neely Roofing was prompt and knowledgeable, the guys that came out fully put me at ease with my decision. I would highly recommend them! My roof looks great!!
I would highly recommend them to my friends.
Very professional, great to work with, did a great repair to my roof.
Neely Roofing was very professional and knew exactly what they are doing.
Neely Roofing is exceptional.
As a local Realtor it is very important to have trades that are efficient, professional and at the right price. Rick and his company all of of that and more. I have know him many years and NEVER had any issue with his work and never a complaint from any client. He does the job right, the first time. Wish he could do plumbing, landscaping, heat and air and everything else I need to have done. Great guy.
Neely roofing always go above and beyond on every job they do for me. I would highly recommend them for any roofing needs you have.
Rick Neely was very professional, responded in a timely manner and was able to negotiate a favorable settlement with my insurance company for our lake property even though we lived 5 hours away and had only one face to face meeting. I highly recommend Rick and his company for any roofing needs.
Neely Roofing has installed new roofs on two of my homes. Both jobs met my highest expections.
They showed up as soon as the roads were opened from the high water and had my leak covered to prevent further damage before any of the other companies had even called me back. They gave me my options, ordered the materials and started immediately. They were quick and professional and communicated with me at every step. I was extremely happy with the work done and the customer service provided
very well pleased with entire experience. Came out day after I called and gave me an estimate. We agreed on price and material was delivered next day and installation was done next day.
Neely Roofing did an amazing job on our new roof! From color selection to final inspection, they made the whole process easy, and gave us confidence in our choice. I highly recommend Neely Roofing for any job you might have.
Rick's crew made sure the leak in my roof was taken care of and I had no more worries, when it rained.
Rick was great and he got it right!
Neely Roofing has been very professional and helpful to me on several occasions. The one thing that stands out in all cases is the open communication between Neely Roofing and myself....which is a huge benefit. The workmanship and quality is always excellent.
Communication and quality....2 big benefits when you are constructing new homes....or repairing older homes.
Rick Neely and Paul Neely
On time and very professional. Had one issue and it was corrected without question.
I can truthfully say these are top notch people and completely reliable.
They gave me a quote and then did the job which was more difficult than expected but true to their quote did not try to ask for an adjustment. Very honest people with integrity.
Rick and the crew replaced the roof on our house in Delaware Springs (Burnet), Texas. The job was very professionally done and looks great. I would strongly recommend anyone in the market for a new roof, or roof repair, to contact Neely Roofing.
Rick is a first-class guy.
Happy Holidays to everyone at Neely Roofing and thank you for your help.
Neely Roofing did exactly what they said they were going to and then some. A+ company to work with.
Equal satisfaction in all areas
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neely Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys