We have used Neal's for two different projects and we were very pleased both times. They were recommended by a friend who was very pleased with the work they did for him.
I was most satisfied with the finished product; which was the roof, gutters, and soffits.
I would like to recognize Mike Neal and his secretary for their exceptional service.
I would recommend them. I was satisfied with them.
They pretty much did what they said they would do and got it done when they said they would. We had to wait for them to get the siding on, but it was done in a reasonable time.
I have recommended them.
It was done in a day. It was over and everything's been fine since. They worked with my insurance company. The insurance adjuster couldn't get here before the work was done, so I had to get pictures of the job. I had the roofers take pictures of the damage on the roof, and they worked with the insurance company to get it paid for. I appreciated that more than I can tell you!
Henry Neil is a great professional, a nice gentleman, and he has a great team. Your roof is as only as good as your roofer and their team. I think we got a great roof and even though we paid a bit more for it, I believe it was worth it.
I was impressed with the finished work they did on the outside of the house, the trim and windows. They did a really good job.
They do fine work. We appreciate their service.
I would like to recognize Chris for his exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Neal's Custom Exterior as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys