I am thrilled with the professionalism the crew exhibited. And the clean-up couldn't have been better. The roof looks wonderful, and I will sing the praises of Morrow Roofing for months to come.
Areas Of Satisfaction - The overall workmanship was great.
Recognized Excellence - The whole crew that worked on the house was good.
They did a really great job! I am very impressed!
They were very knowledgeable, and professional in assisting us with our decisions.
Areas Of Satisfaction - I was most satisfied with the work. It was done professionally and they cleaned up whatever mess they had they left. They left it better than when they came.
Areas Of Satisfaction - I got what I felt was a great price.
They're a bit expensive, but to anybody who lives in Morrow, I'd recommend them.
Areas Of Satisfaction - I was most satisfied with everything they did.
Areas For Improvement - They did not fall short in any area.
Areas Of Satisfaction - I am most satisfied with everything from the work completed, product and customer service.
Additional Comments - Overall, I am very satisfied.
We never met the owner of the company. He drove into our driveway as one of us was leaving for work the first day, of the roof replacement. He did not introduce himself and DID NOT ASK TO PUT UP A SIGN ADVERTISING MORROW ROOFING AND SIDING. The roofers replaced some siding on our chimney. We loaned them some paint, a paint brush, a small paint pan, and a splatter shield. When the new siding was installed and painted, the roofers threw away all of our tools. When we arrived back at home that day and the job was completed, both the roofers and the dumpster were gone. We could not climb into the dumpster to get our painting tools, because it was already gone. If you hire them expect to get a quality roof installation and also expect some weird behavior from the owner of the business and from the roofers.
The team at Morrow Roofing was easy to deal with. The roof salesman was very knowledgeable of the construction of our home and he spent extra time addressing our issues. The office staff provided quick turnaround of paperwork and the extended warranty.
They had excellent service.
We were so thoroughly pleased with the job performance of Morrow Roofing. The job they did was excellent and we were extremely pleased with the clean-up job they did. Not one bit of mess was left behind. We have and will continue to recommend Morrow Roofing. The employees were very hard working and did an exemplary job.
I have seen their work and the work has always impressed me. The job was done professionally from start to finish!
I really appreciated the work. It was good, right on schedule, and spot on with the product.
I would recommend them to anybody. They do excellent work.
I was truly impressed by the clean-up and the care they took to not leaving any debris in my yard!
At least a 5 for this because with the whole evolution of it, they were very patient with me and I had other people bidding against them, but I chose them because of their knowledge and professionalism and it paid off. I would recommend them to anyone.
They were a very good company to deal with!
Professional all the way! Excellent company! Everything they said, they stood behind. It was a great experience.
They were excellent from start to finish, from the lady in customer service, the sales person Brad, and also the crew. I hope that their business will continue to grow due to the service they render. Morrow Roofing & Siding exceeded my expectations and I would recommend them 100%.
I was pleased with the job they did.
My parents and grandparents used them. I would never recommend anyone else besides Morrow Roofing and Siding.
I am glad they came and got my roof fixed in time because I had boards that had rotted from water. I am glad we got it taken care of.
The exceeded my expectations. I was fairly pleased with the outcome and I will be using them again in the future to get more products from them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Morrow Roofing & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys