Mission Hardwoods installed our reclaimed wood floors, and they look spectacular. Communicating with Bobby was a pleasure. Everything turned out better than I expected. I have already recommended them to several people, and I will continue to recommend them.
Bobby and the entire crew are some of the most professional and service-minded construction/remodeling providers we’ve ever worked with. I always seek alternative providers/proposals but with these guys there's no need to shop around!
Very professional and the quality of craftsmanship exceeded our expectation.
So glad I went with Misson Hardwood. They changed the appearance of my wood floor and made it look new again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mission Hardwood Floors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys