About this company
Milro Services, Inc.
Family owned and operated emergency home restoration service in Long Island, New York; serving Suffolk & Nassau County, New York City & the Tri-State Area. We are a construction, cleaning and appraisal service for damages caused by fire, smoke, water, wind, backups and mold. Show more
Family owned and operated emergency home restoration service in Long Island, New York; serving Suffolk & Nassau County, New York City & the Tri-State Area. We are a construction, cleaning and appraisal service for damages caused by fire, smoke, water, wind, backups and mold.
Milro is available for emergency dispatch 24 hours a day, 7 days a week. Personnel at Milro will ALWAYS answer the phone.
For over 50 years our clients in the insurance industry (Allstate, State Farm, Nationwide, Travelers, Chubb and Amica) have worked with us to assist them in settling their claims quickly, with total customer satisfaction. They trust us because we provide a quality service by trained professionals who get the job done, with pricing to improve their bottom line. Hide
GuildQuality surveys
Customer satisfaction
Of 247 customers surveyed, 75 respondedReviews 56
Of 75 respondents, 56 left a reviewRecent reviews
Raymond B.
Kevin Molloy and his team were outstanding. The cleanup and restoration was done with a sense of urgency and the quality of work was excellent.
Ricardo F.
Workers and Team leader were very professional.
Frederick G.
Kevin Molloy, Milro’s Project Manager, is a professional. He should be commended for his knowledge and his expertise in scheduling the numerous aspects of repair for a timely completion. His choice of various laborers provided us with an excellent “job well done”.
Michael R.
The best of the best
Sarita G.
They were good in many ways.
Lauria L.
they were really excellent, and worked within my time frame as much as possible. They did a great job at keeping me updated during each step of the renovation process.
Jarryd M.
Wood floor slats are shifting apart and have huge gaps, and poorly cut pieces.
Gillian E.
A job well done with professional and courteous staff.
Mattie F.
They were very cooperative and they were on time and finished at a decent time.
Sabrina F.
Milro Services did an excellent work. Aftet waiting for me to decide on materials, the work was completed in the agreed time. Any issues were addressed promptly.
Rochelle S.
Milro Services was professional and responsible.
Denise B.
They reset up my sanctuary and the owner upstairs was very pleased. The gentlemen and ladies were very courteous and thorough. The supervisor explained things well and was dedicated and courteous.
Tomas R.
Excellent service. Fast response. Courteous and friendly.
Additional comments
Area For Improvement
Area For Improvement - I have no complaints.
Area Of Satisfaction
Area Of Satisfaction - How quickly they arrived to address our issue and how they explained every step of the process.
G.R.H.
They were very easy to deal with the and made the whole process go very smooth.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was very happy with them. The quick response was unbelievable. They were there in 2 hours!
Customer in Clearwater Beach, FL
Additional Comments
Additional Comments - Job well done.
Howard G.
I am not the home owner, I am a public adjuster I will be using Milro Service if they did not meet certain expectations.
Andrea L.
MILRO was at my house within 40 minutes of the burst pipe!! The damage could have been so much worse if not for their immediate attention to my emergency. I was greatly comforted when I spoke to their representatives since they were knowledgeable, professional and reassuring. THANK YOU, MILRO!!!!! :)
Additional comments
Area For Improvement
Area For Improvement - Really do not know what the Alacrity Services program is - I only got a certificate about a guarantee.However, MILRO was awesome! All repairs were completed quickly and to my satisfaction.
Area Of Satisfaction
Area Of Satisfaction - Clean-up - immediate; neat, odor-freeRepairs - all done, perfectly, and to my satisfaction.
Valerie A.
The people were great, and they knew what to do.
Allen K.
I want it to be a 5.
