If I could give Mighty Dog Roofing more than 5 stars, I would! Kent was amazing to work with! He’s genuinely kind, cares about what’s going on with your home, is where he says he’ll be when he says he’ll be there or communicates very clearly if plans change, and the work his company does is phenomenal! All of the contractors we used through him were also phenomenal! We had our roof replaced, some interior damage repaired, our fence restained, and are in the process of getting some window screens replaced. It was a breath of fresh air working with Kent. He handled everything with the insurance company and adjuster and everything was taken care of quickly. This is our second roofing company to work with in 6 years and we will hands down be calling Mighty Dog in the future.
I am very satisfied with the service and quality of work I received. Kent was very responsive to my needs and responded to my questions sometimes within minutes. I feel like any concern I brought up was addressed and corrected to my satisfaction. I would definitely recommend Mighty Dog Roofing to anyone looking to replace their roof.
They were professional. The schedule was adhered to. The quality was excellent.
Kent from Mighty Dog Roofing was easy to work with to get the job completed to satisfaction. The entire process was excellent from estimate to roofing completion.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mighty Dog Roofing of North DFW as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys