They did an excellent job. Neat clean and exactly what I wanted.
Fantastic experience working with the MHx Team.
From start to finish, we had nothing but an exceptional experience.
They are very respectful, efficient, professional, and trustworthy - and that's really hard to find especially in a contractor.
The commitment to customer satisfaction of Q, Claudio, Mark, and all other MHx employees with whom we interacted was second to none. My wife and I VERY HIGHLY recommend MHx Designs.
The entire process was easy and work was done in a timely manner. The entire staff was great and efficient.
The end product was excellent. Our deck is beautiful and very well constructed. There were a few bumps in the road getting there. Pricing in the beginning could have been better. The pandemic created some delivery issues with product.
I had a a appointment set and received a last minute call from Kyu that he couldn’t make it. I never heard from him again. I used MHx for my stucco repair in 2019 and as a result they ended up receiving a lot of business in my neighborhood because of our referrals. Apparently my business isn’t needed so I will find someone else for my remodeling work.
Overall, I was quite disappointed in my experience. I selected MHX and paid a premium cost because I was sold by the presentation of craftsmanship and integrity of the company. My experience fell WELL short of that and caused me to rescind my recommendations to family and friends.
I think they did a great job. The communication about the process was great. They were very professional and easy to work with. They stayed on schedule.
Recognized Excellence - All crew members working on the field. That was a hard and dangerous work requiring workers climbing up ladder in very cold windy winter days. The field workers are highly skilled and experienced, to my observation.
Areas Of Satisfaction - The end result meet and exceed my expectation (the house looks pretty from the front side) and the total cost is competitive and reasonable.
Excellent service along with quality workmanship. Would definitely recommend MHx Designs to friends and family
I felt very confident working with Jason, the communication was great, I never hesitated to call him with a question and he always returned my calls promptly. The workmen were very courteous and the quality of their work was excellent. I would not hesitate to recommend MHx Designs.
Poor planning- poor execution
I am very satisfied with my selection of MHx Designs for the removal of Stucco and replacement of siding on the entire house. Out of many quotes received, MHx Designs was the only company to take the time to meet with me and explain the different options available and walk me through the process step by step. They were very professional and safe working during the pandemic, and I would strongly recommend to anyone wanting similar work done.
Fantastic work, extremely happy. Our neighbors have stopped by and told us how great the house looks.
I have told MHx Designs they can use me as a reference with any potential customer they might be working with. We got MHx Designs through friends recommendations and I would without hesitation recommend anyone go with them for their project(s).
MHx Designs is a great company, they have great customer service and quality.
MHx transformed the look of our house while also increasing the value and the insulation. They totally transformed the house. It looks totally updated. It is better insulated. It will stand the test of time for decades to come. I am totally satisfied with the work.
I tried to talk to some of my neighbors but everything is quiet. Maybe tight with money and the stock market
does not doing well due to coronavirus.
I wish I could, but I can’t
All MHx staff were professional and courteous. Andrew Kim's communication skills were excellent. He kept me informed on progress of work completion on a regular basis. Job site was safely maintained and clean-up was excellent. This was somewhat a unique project in working with the seller and buyer of the house. Buyers were very please with work performed. Reports were comprehensive and very helpful for re-inspection and the settlement process.Would highly recommend
My search consisted of finding a contractor who had the experience, knowledge and commitment in stucco remediation and window replacement. I went through a very stringent contractor selection process in stages and then narrowed it down to 3, then 2 who underwent an intense interrogation process. I chose MHx due to 1) the details provided with their quote 2) their ability to answer my 20+ documented questions (answered in detail), 3) their BBB rating, 4) their on line reviews and references (all excellent) and 5) my comfort level knowing this company could do the job and do it well. My project manager, Andrew Kim was ever so patient and always took the time to explain in detail EVERYTHING! An email or text message never went unanswered but more than that, he took the time to understand me. This went a long way with my trust in MHx but more importantly in Andrew as he always had my best interest in mind. The project finished on time, without issue and the workmanship is outstanding down to the finest of details which included James Hardie and Vinyl Siding, 29 New Windows and 2 new Skylights. I couldn’t be more pleased with the end result and I highly recommend MHx. THANK YOU ANDREW AND MHx!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of MHX Designs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys