Staff is very helpful and professional

Worked hard in extreme heat for Duvall 80-90 degrees

Very helpful and professional all answers are from Charlene Mitchell( wife) as well as Bobby Mitchell

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I was very pleased with the work. Roofers were polite and helpful

Highly professional from start to finish. An experienced crew installed skylights and replaced roof beautifully, and in short order. Everything was cleaned up each night. Upon completion, the crew made sure my property and that of the neighbors' was left spotless. The roofing team and office team were courteous and quick to respond.

Great job

Best combination of price and service. Listened to what I was asking for and delivered.

Best Experience for a large project.

Metropolitan Roofing was truly professional from estimate to final payment. We are so grateful to have found them.

Metropolitan Roofing was great from the first step to the final step.

After an exhaustive vetting of roofing companies and products I finally picked Metropolitan Roofing.First let me make one thing clear. Each member of the six-member crew was a hard-working individual! All were friendly and professional. There was NOT a slacker in the bunch!Monday, 6/26/2023. The six-member crew arrives as planned at 7:30. They wait for a dump truck and supplies to arrive but there was a misunderstanding at their office. The crew leaves by 8:30 after completing zero work. At this point I'm wondering: Did I hire the wrong company?Tuesday, 6/27/2023. The six-member crew arrives with and begins much of the tear-off. They also complete installation of new plywood decking on much of the roof.Wednesday, 6/28/2023. The crew arrives on time, and the crew-lead communicates to me some of his concerns regarding roof installation. The gutters may be too high, or too low, or the leaf guards will get in the way, or the flashing won’t fit, etc. I spend a significant amount of time explaining what I expect and helping to figure it out. This is supposed to be an “experienced roofing crew” so it was frustrating that my direction was necessary. I spend significant time that day monitoring and correcting installation concerns, Most of the concerns were work done by one individual. Two big issues were found when the roofers installed a large area of new plywood and new drip-edge. I was unsure if the roofer involved could speak sufficient English to communicate, so I called their office to get advice. The "superintendent" came promptly, directed the activity to my satisfaction, and told the crew to manufacture a "custom" piece of drip edge to complete the work. At my direction they also corrected improperly installed plywood. Again I'm wondering: Why am I paying these people so much when I have to supervise them?Note that the ice/water layer was not the correct product. The installed product did not match the one provided during the estimate. I should have been more careful when reviewing the contract as it did not specify a specific brand or type.Thursday, 6/29/2023. They arrive with the custom pieces, correct some mistakes, make a few more serious mistakes (shortcuts they thought I wouldn’t notice: location and overlapping of the bottom courses), I’m in my yard a lot of the day supervising.Friday,6/30/2023. One crew member arrives to "tape" the attic vents. He arrives with no flashlight for a dark attic so I give him one to use and keep. He also arrives with the wrong "duct tape" which should be aluminum-tape not fiber-tape. Fortunately I had the correct aluminum-tape for him to use. Otherwise he would have installed the wrong tape.In the end the roof is installed (mostly) correctly. But it shouldn't have been so difficult.

Great roofers!!

Metropolitan Roofing was an excellent company to work with from start to finish. I received multiple bids before selecting Metro for their price, thoroughness and willingness to work with my requests. They put me on the schedule quickly and had a full crew complete the tear off and install (OC shingle roof + fascia) in less than a week. The company they contracted with for gutters (Allstar Gutter & Son) was also professional and kept an open line of communication.

We got 5 bids for our roof, gutters and 2 skylights replaced. Metropolitan Roofing came in with the best bid, for the exact same thing the others bid on. Sales guy, Rich did a great job of of doing what he does, sales. We felt very good about our decision to use Metropolitan Roofing. Quality workmanship from the crew, and quality materials used on the roof. Roof looks beautiful. We highly recommend this local team of roofers.

The whole team at Metropolitan Roofing was on top of every detail all through the process from initial site visit/estimating, scheduling, thru final walk through. They were attentive to my concerns and very detailed. I appreciated them and their ongoing communication. I Can not speak to the quality of the materials they installed, but it looks great. Longevity will be key. I expect my roof to last for the next 50 years. I’ll likely be dead by then :) I trust/hope there will be no reason to contact them for a follow up issue of any sort although I do get the impression they’d snap to it and resolve it. So far, I’m super happy I chose them of the 3 estimates I collected :)

I had Metropolitan do my house roof a year ago and thought they did such a great job, I decided to have them add a metal roof to my outbuilding/shop. My main reason for the metal was due to fallen needles and branches not easily sliding off the asphalt shingles.

I was not disappointed in this companies' performance. They came in a little less expensive than other quotes, which pleased me. They removed the old asphalt shingles, cleaned up at end of every day, and was on the job from start to finish.

Communication was very good from front office to the workers. Metropolitan utilizes a customer portal which explains scheduling and cost status during the job. I was very impressed with this type of communication. There was also plenty of phone calls and e-mails to maintain timely project status of issues and questions. Char, Jasmine, Zoe, & Richard were continuously on top of things and great to work with.

I am very, very, very pleased with this companies' job and how the roof looks now.

Metropolitan was professional, efficient, and left a clean site. I especially liked the technological methods they employ to provide a comprehensive and quick proposal to which they adhered. Also competitive pricing.

We had a great experience with Metropolitan Roofing. They were competitive on price and cared about my business. They ensured that my old roof was properly vented, kept to schedule, and cleaned up nicely. Recommended.

I cannot recommend Metropolitan Roofing. I first hired the company in 2014 for a different house when it was Vince and Sound Roofing and that job was fantastic with no issues. I thought I would have the same experience in 2022 but I was wrong. I wasn't going to do any surveys but since I am being asked.. Some of the mistakes that were made were beyond belief. Most issues were resolved but some I'll have to look at as long as I live here. Two major issues were nails that show through eves and my furnace chimney cap was shoved all the way down which forced all the exhaust smoke into my house. That issue was resolved by hiring an HVAC company to diagnose and repair. The nails showing above my front porch was resolved by them adding plywood on the porch ceiling to hide the mistakes. Overall not a good experience and the communication was extremely poor.

Very satisfied and highly recommend Metropolitan Roofing. From initial contact through installation great communication and no surprises

These guys did a profesional job from start to finish!

Metropolitan Roofing has good customer service, they have good follow up, and they do a quality job with attention to the detail. We experienced a problem with delivery of the proper product, timing of delivery, and timing of correcting the product. A third-party is used for the product and delivery which is where the breakdown occurred. Metropolitan Roofing was responsive to our concerns but with a little deflecting of responsibility to the third-party versus owning the responsibility. Overall, we are very satisfied with the job and end result!

Metropolitan is knowledgeable and performed its work very well.

Brett and his crew did an excellent job removing the old roof and installing the new one. the roof looks great.

We are so pleased we chose Metropolitan Roofing to handle our project. From beginning to end they were professional, responsive, and friendly. Our new roof looks great and the price point was comparable to, or better than, the other estimates we received. Highly recommended!

My roof and gutters turned out fantastic! The crew did a great job!

The owner was great to deal with.

They were very knowledgeable and helpful. They got the job done. I appreciate that.

The on-site crew was fantastic! Took their time to the job right and cleaned up every night. They adhered to the estimate even though the job was a little more difficult having to remove 3 layers of roof.

I ended up with 4 bids and Metropolitan was easily the most economical with quality products. The team showed up on time and completed the project quicky and kept the area clean. I was kept in the loop along the way and am so happy with the finished product!

I was very satisfied.

Personable staff who are prepared to be helpful with advice and recommendations to get the job done well.

Wonderful product and craftmanship

Quality work, quality materials equals a very satisfied customer! I won't hesitate to hire them for the roof at my rental property.

They came in 50% over bid.

This is a great company to work with, we are very happy with our new roof. I would highly recommend them!

We loved working with Metropolitan roofing and are so appreciative of our beautiful metal roof. We have already recommended them to friends and neighbors. We ran into a last minute problem with our project and Doug went above and beyond to help us find a solution. Garcia was kind and attentive throughout the whole process. We really appreciated your attention to safety for your employees when up on the roof.

You have to make sure that they use the right materials that are in your paperwork and that they don't take any shortcuts. They should also wear their harnesses for safety. The shingles were probably the best part of the project.

Over all I was not very satisfied with the company. The workers seems great but the office side of things need to work on their communication and the material that they order for jobs. The price seemed kinda high, but they were the only ones that actually came out and looked at the outside and inside of my roof.

If you want a company that is easy to work with, dependable, and does quality work, then Metropolitan Roofing is for you. Couldn't be happier with the results of a new roof on my house.

The company, staff, workers and workmanship were all professional. I was quoted a reasonable priceand they honored it. It will lst 20 year with the guarantee and will probably outlast me. I am completelysatisfied and would recommend them to anyone.l

The crew that has been here to do the installations (20 skylights!!) has been exceptional in every single possible way. They work together to solve every little detail and problem that comes up, the finished product is immaculately installed with NO loose ends or unfinished edges, my home and yard is cleared of all debris, and every single nail or screw is vacuumed or picked up with a magnetic broom. I could not possibly express my full respect in words. Craftsmanship, integrity, professionalism at its highest level, from beginning to end. And no, I am not related to any of them connected with the company, nor was I paid to say nice things. These guys are a treasure and I consider myself supremely lucky to have hired Seattle Skylights to turn my perfectly good roof into Swiss cheese in the dead of winter (I was sure I had lost my mind when I decided to do this) and once they started, it did not cause me a single moments' worry about how it would work out in the long run, because once they started, it was clear that my home was in good hands, they knew what they were doing, and was given the best of care.

Professional and quality craftsmanship. Our house looks bright and incredible.

Overall a great company who is fairly priced and does beautiful work. Some lack of communication between their office staff, work crew, and the person giving the estimate and the timeline for the project which trickles down to the customer so you may need to be proactive in contacting them. When I did contact the office staff or communicated with the crew at my home, each were wonderful to work with and took care to answer questions and address my concerns. The work crew went above and beyond using their talented skills to give us a completed project that we were happy with.

I feel like I got a great value. It was a professional interaction from beginning to end. The roof looks great, and I would call them in the future for anything.

We were referred by a good friend, and we feel they were even treated better than our friend - who was very satisfied with the job they had done for him. Our job required quite a lot of plywood replacement, sound proofing boards, extra venting as well as adding foam insulation. Our house seems to keep it's temp a LOT better even on these cold nights and the sound seems better as well. Thanks

My experience working with Metropolitan Roofing was very satisfactory.Everyone involved with the job was very knowledgeable and good about explaining what needed to be done.Working with their office personnel was also a cordial experience.I would certainly recommend Metropolitan Roofing to my friends. Job well done.N

Great job. Very professional and friendly crew & staff. Work was completed and invoiced at the quoted price.

The price seemed a bit high, but when you consider they had to drive 100 miles to get to the job sight, it makes sense. Unfortunately, no one in Aberdeen would even quote on the job and an authorized Velux dealer in Olympia said we were out of his service area. My wife and I were very appreciative to get the work done quickly and expertly. The crew cleaned and removed all cardboard and packing debries. The only clue they had been there were the new windows.