The installers were truly expert--efficient, knowledgeable, careful of property, courteous. I could not have asked for better people to do the work.
Everything went well. Great install and crew
Would not consider anyone else to install windows or doors in my house
Great experience from quoting, to updating us on progress, all the way through to installation. The guys who installed were great.
Everyone I spoke to were nice and got the work done and gave competitive quotes.
Everyone was helpful, on time and professional!
Overall good experience with the job & employees in these uncertain times.
Arrived on time and did a great job.
The service is always on time, the service is courteous and responsible.
Additional Comments - I've used McCann Window & Exteriors for many years and have always been very satisfied. I'd highly recommend them to anyone who is looking to replace windows or doors.
We used McCann for two other installations of replacement windows in our house, and used them again for the third installation. They provide quality service from the person who comes to measure the windows to the professional installers, and the office staff for ordering, installation and billing questions, plus their price was the best.
The team were efficient, and they knew what they were doing every step of the way.
We have used McCann multiple times for improving our home and they have a talent for really improving the beauty of your home by considering new ways to design the windows.
Why did you choose us? - We chose Mccann for our project because they are truly invested in us creating a more beautiful experience for our home. Their customer service was very responsive and they were competitively priced.
Additional Comments - The entire experience from sales to design and installation was exceptional.
I would have no problem recommending McCann Windows. They did an excellent job!
McCann was communicative and responsive through the ordering/delivery process despite supply chain problems which delayed the overall delivery time. The installation process was very efficiant.
As of right now we have outstanding issues with our project that require ordering replacement parts from the window manufacturer. Once these are (hopefully) completed, it may change this rating.
I really like the work you did the first time we had a job that needed completing. This time around was not as smooth, but hopefully this will not be the case in the future.
Terrible at follow up after called, sent pictures, d still waiting to here about resolution
McCann was a pleasure to work with. At every step of the process they were incredibly helpful and knowledgeable. They made the process as easy as possible.
Everyone was attentive, responsive, knowledgeable and kind.
I would totally recommend. McCann stayed in good communication about our order, which was greatly appreciated. When they came to install our interior door, they showed up on time, did a great job, including great clean up.
Excellent experience, quality workmanship, excellent service all around.
The whole experience was flawless from start to finish!
I was very pleased with the entire process. The installation team was very professional, and we love the look and quality of the windows.
The work was done quickly & efficiently with all debris removed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCann Window & Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys