I was satisfied because they were fantastic to deal with, very professional, and they had great communication.
Yes, I am recommending McCann Windows & Exterior to a friend. Kevin was most professional from the start to finish.
I have some helpful remarks to complete my window/dryer tube correctly !
The initial visit was thorough and answered all our questions and the installation was quick and looks great.
Staff and workers were communicative and friendly. Although the delays before we could start the project were frustrating, I understand they were out of your control and we appreciated the regular communication.
We needed a unique shape and type of window for our historic house and McCann Window & Exteriors was the only company who said they could do it.
I was likely to recommend before this most recent project, my opinion has changed.
Very pleased with the windows. They look fantastic and are easy to take care of.
Area of Satisfaction - the job was done correctly,
Area of Satisfaction - They were timely in what they committed to do, and I was pleased with that. The materials were proper as to what was described to be given to me,
Out pricing themselves past their budget.
Recognize Excellence - Kevin is someone she's known for 35+ years and always does a great job..
I have recommended them already.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCann Window & Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys