Overall, we had a good experience.
I highly recommend MAMMOTH ,Darrell was very heplful and answered all my question very professionally.
Great job by Mammoth Contracting using the Owens Corning shingles. Looks great and all done in 1 day!
We are extremely happy with how Mammoth Contracting handled the whole situation. They were transparent with the whole process and made it extremely easy to work with them. This was our first roofing experience as homeowners and Mammoth did a great job!
Mammoth replaced our roof In October 2020. We had seen their work on a neighbor's house so we checked them out. Their online and BBB reviews were positive. From start to finish, they were very professional and responsive. Eddie Crowe assisted us in getting our insurance claim approved, including some supplemental items the original adjuster had not included.. He answered all our questions and then found a source for the Energy-star shingles we requested. The crew was amazing. They arrived early, wrapped our shrubs, and worked efficiently, which allowed for a one-day installation. They not only did a great job installing the new roof, but also in removing all the debris from our yard as well as our neighbors' yards. Eddie also came back later that day to check that our furnace exhaust vents were working and provided us a carbon monoxide detector. Finally, Mammoth quickly provided the supporting documentation for the insurance company which allowed us to receive the final claim payment within three days. We highly recommend Mammoth and Eddie.
Outstanding service and attention to detail. Best of all, they were done in ONE DAY and the job was professional and impeccable! Yay!
Mammoth contract went above and beyond to do an absolutely amazing job on our roof and siding, its of better quality than what was originally on our house when we had the house built. Scott edwards specifically went above and beyond to deliver an amazing product and helped us with so much more than that. He helped with the supplement and made sure we got everything we needed to have to job done right the first time. He was honest and respectful from the get go and really helped me as a first time homeowner understand new things I should have already known that previous contractors failed to mention or follow through on he was there through the entire process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mammoth Contracting, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys