I own two homes, my primary residence, and one where my father-in-law lives. His home developed a roof leak near the end of last year. I spent almost two months checking over eight roofing companies and finally chose Lyons to provide the work. From start to finish they were phenomenal. Because this was where my father-in-law lives, I wanted to insure the best materials and workmanship possible. Eddie Cortez worked with me to make my wish for the best outcome possible become a reality. He went over and above what I had expected. The work was completed ahead of the estimated time, and exactly on budget. I learned as the work was completed, that Eddie's approach to the customer and to the quality of the finished roof is completely in line with the company vision as a whole.
Since the work was done, several sales people have come through the neighborhood offering a "free roof inspection" to determine the condition of my other roof. I have declined each offer with a clear determination of who will be my choice when the time comes to replace that roof as well. Without a doubt, it will be will be Lyons roofing.
Recognized Excellence - Michael Smyth was awesome. He stayed on top of things--even when I fell behind.
I received 4 bids when I needed to get a new roof on the house that I purchased in November 2017. Lyons was very responsive, professional and thorough. They were not the least expensive, they were about mid-range in pricing, but they were WELL worth it. You definitely get what you pay for and I highly recommend their services to anyone looking for roofing services in the valley.
Areas Of Satisfaction - The team was very communicative and the workers were very professional and courteous.
Although Lyons was not the low bidder I thought their presentation /proposal was the most professional The job took longer than expected because the roofers had never worked on a roof with amount of pitch, They replaced much more new tile than they expected but never asked us for another penny ,Their worker crew was polite and professional.
Areas Of Satisfaction - I was most satisfied with the customer service.