Amanda was very gorgeous and hardworking.
Cleaned all clothing, bed linens, and shoes. Very precise cleaning.
They were really fast and efficient.
Lyons Restores were very efficient, professional, and honest.
They appeared at my home VERY promptly, carried the two large rugs - dripping wet - plus several smaller rugs out the door.
We are still missing some of our stuff. It does not look like everything has been returned yet. Some things are marked as not restorable but it does not look like anything is wrong with them.
The service was ok. The issue was with my clothes. When I did get them back, I had other people's clothes, and I am not sure if I have items missing. I had rugs cleaned due to the smoke damage, but I am not sure if they cleaned them. You can still smell odors from my pets. They do not have a clean laundry smell. It took them two months to clean my clothes and get them back to me.
I dealt with them in the past, and they really do a great job. I really liked their service, and their customer service is excellent.
I am likely to recommend Lyons Restores by Colvin Cleaners to a friend because they did a great job.
They were great during the difficult times, and were the first company to help me. They were gracious, on time and kept me informed during the process.
They did a really good job. They sorted out everything, and I'm very happy about it.
They merged with another company in the middle of the process. What should have taken 6 weeks, took 4 months.
They were prompt in giving me a call about the status of my items.
They acted very quickly. They got our items clean and held them for us until we were ready for them.
Amanda was so accommodating and professional
We had to wait 2 months to get our clothes back and are missing a few thousand dollars worth of items.
Their customer service was great, and they kept their appointment for the estimation.
They were very considerate, kind and did things in a very timely fashion.
They don't take care of things. I would never use them. They stole things including money and my wedding dress. Not only that, they brought us back things that were not ours.
Everything they removed from my home was pack nicely and returned in great shap
I did not like the way they handled the job.
Found the people who delivered the stuff back week excellent.
After smoke damage to our home, with no explanations of costs or procedures, or questions about anything at all, Evans came in and took every piece of fabric, leather, or rubber; every rug, rag, curtain, old shoe, single glove, towel, ancient yellowed pillowcase, old painting clothes, etc., out of our home. As they were leaving, they had us sign some forms, which they gave us copies of days later when we asked. They cleaned everything, packed it in tissue in boxes and bags, and returned it, but only AFTER receiving payment from the insurance company weeks later. The experience we had convinced us that this service preys on people who have no idea what to do after a fire, or how much it will cost. We were told that things not worth replacing would be tossed; that did not happen. We had no idea what would be taken until after it was gone.
They did a good job!
We had some stuff that was discarded that was never turned into the insurance or made known to us. We found out after the fact that it was thrown into the trash.