Loren Homes
Customer feedback report for

Loren Homes

Loren Homes

Loren Homes is led by principals Andrew Carruth and Lauren Merritt, a brother-sister duo who are third generation homebuilders carrying on a family legacy of excellence and service. Show more

Loren Homes is led by principals Andrew Carruth and Lauren Merritt, a brother-sister duo who are third generation homebuilders carrying on a family legacy of excellence and service.

Andrew and Lauren’s father, Mark Carruth, learned the trade early working with his own father who was a builder in Macon, GA. By 1984, Mark had relocated to north Atlanta and founded his own residential construction company, Loren Construction. As kids, the two saw firsthand their father’s dedication to his customers and his team as the company built a reputation for superior quality and an unmatched passion for serving customers. Over time, Loren grew into partnerships with industry-leading names like Arvida Corporation and Cousins Properties to build in award-winning communities like Country Walk in Powder Springs as well as Bentwater and Seven Hills in Acworth.

Andrew and Lauren grew up a part of the Loren family, watching, learning and eventually working alongside their dad and the team. The two officially took the helm in 2018, rebranding the company as Loren Homes to mark the transition to the next generation. Since then, they and the Loren Homes team have continued to build on the family’s legacy with a sincere passion for working closely with homebuyers to create their dream home and delivering the very best quality, service and experience for each and every new homeowner.
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Types of work

New home 99

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2015
Guildmember since 2015
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2020, 2021, 2022, 2023, 2024 with Highest Distinction
Feedback Milestone
20 Consecutive Great Reviews 2024
Feedback Milestone
10 Consecutive Great Reviews 2023
Feedback Milestone
5 Consecutive Great Reviews 2022
Feedback Milestone
20 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
5 Consecutive Great Reviews 2015
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Of 130 customers surveyed, 83 responded
Sales Knowledge
The Loren Homes salesperson was knowledgeable and helpful regarding my project.
100%
Installation Crew
The Loren Homes installation crew was organized and professional.
100%
Work Done Right
The work was done right the first time.
100%
Warranty
Loren Homes has been accessible and responsive regarding warranty issues.
100%
Likely To Recommend
I am likely to recommend Loren Homes to a friend.
99%
Communication
Loren Homes communicated with me effectively.
99%
Problem Resolution
Loren Homes effectively addressed and resolved problems.
98%
Professional & Organized
Loren Homes was professional and organized.
97%
Quality Of Materials
I am satisfied with the quality of materials used.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Value
I received a fair value for my money.
96%
Schedule
Loren Homes adhered to our agreed upon schedule.
96%
Clean & Safe
The job site is kept clean and safe.
95%

Of 130 customers surveyed, 83 responded What does this data mean?
All project locations are approximate
Of 83 respondents, 78 left a review
4.9
76 of 77 would recommend
69
7
0
1
0
No rating
1
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Loren Homes using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Loren Homes

120 Colony Center Drive,
Woodstock, GA
www.lorenhomesinc.com (770) 993-6546