LINY did a good job, communicated effectively and delivered on time.
Ryan patiently and thoroughly answered all my questions about the scope of work and quality of materials before I signed a contract. He started and ended the job as planned, and came the same time every day, so it was easy to plan around him. Debris was cleared at the end of the day. A missing gutter was added and others reset at no charge. He used a magnet to pick up stray nails when finished. Very reasonable price. The Manufacturer's Lifetime Warranty and 10 yr Workmanship Guarantee arrived promptly. No more leaks, and a nice looking roof!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of L.I.N.Y. ROOFING LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys