Jared did an amazing job keeping in contact with us about the process, and was able to get the job done quick and without any headaches. He took care of all the insurance related questions and was sure to help any questions we ever had.
I would use them again.
These guys are amazing, everything is clearly explained, they really do work wonderfully with your insurance, and make it easy to have your roof replaced! They make sure you understand the process and costs associated. All very well done! Feel free to ask them anything and they explain it.
Josh Sister was excellent, very professional & respectful.
Everything that Josh said would happen, happened the way he said it would!
I think that Jared was a very good representative. He kept me up to date on everything, and had answers to all my questions. Some of the upper management seemed to be lacking. The men who came out and did the work on the roof completed it in a timely manner. They did a really good job, although there were a few small things that were later corrected.
They did all they said they would do with little or no effort on my part. The supplies were dropped off, men showed up to tear off old roof and put on new shingles, and when they left the only way you even knew they were there was because the roof was new. I wish all homeowner repairs were so easy on the homeowner.
Lifetime Quality Roofing was very thorough and professional.
We were very satisfied with Lifetime Quality Roofing. I'm sure you will be just as happy if you choose them in the future.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lifetime Quality Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys