Overall great experience. When issues did come up or we had miscommunication, the project team was open to hearing my concerns and addressed them as soon as they could.
LifeTime was great to work with. This is our first home and our first big project. Our Project Manager, Pete, was professional, thoughtful, courteous, and involved in the project. He had a vision for our house that the team executed and I am very pleased with. It looks like a totally different house. The painting crew LifeTime uses were very nice and efficient. They were also sloppy and left some paint stains on my back patio, paint spray on my mailbox, and a few patchy spots (spots where I had paint some 1'x1'ish squares of paint samples to get an idea of colors). Overall I am pleased with the project and think we got a good value for our money. I have recommended LifeTime to a friend already.
Great experience! Pete was friendly, knowledgeable and kept us updated of progress. The guys were courteous when on site. Would highly recommend.
They were very professional and I was happy with their service.
They were very friendly, responsive and thorough and they were easy to work with.
It was so bad, it could have been better. I think the contactors were not up for the job. I understand no one has any resources rights now.
They did a great job, and the salesman and crew were great to work with. They went above and beyond staying late to install a pet door for us. Would highly recommend them!
Lifetime Exteriors transformed my home! I love my home but it was in dire need of a facelift. We purchased this home 20 years ago and decided to renovate, rather than sell and move. The first items needed were new windows, new doors, and new siding to replace the old vinyl siding which we hated. We chose James Hardie Plank siding and fiberglass windows. Our Salesman, Peter, was personable, knowledgeable, and helped turn my dream ideas into reality. Our home is truly stunning--the windows are fabulous and the siding and doors are beautiful...exactly what I had hoped for. I can't express how happy I am with our new home!!! And every time I drive up to my home, I am thrilled all over again!! I can't thank Peter, Michael, and Lifetime Exteriors enough.
I was very happy. Michael did a good job following up and explained everything we would be getting. The crew did a really good job, Jessy, Caleb, Noe, and Noe.
We had the exterior of our 30-year-old home redone by Lifetime Exteriors. It was quite a wild ride to do a project of this magnitude during Covid, but we are very happy with the final product. Our home was built in the early 90s and was very dated and many shortcuts were taken during the original build, but after working with Peter at Lifetime, we now have what looks like a custom built home with new everything. The crew was very helpful in problem solving some issues as well as offering their advice on certain design elements that we would've missed otherwise. Even when things would go wrong (inevitable in remodeling), Peter was on it and made sure every single thing was fixed to our satisfaction.
Areas Of Satisfaction - They were courteous and on time. I had an overall great experience.
The team was courteous, hard-working, communicative, and thorough throughout the process. Any and all construction projects tend to have unknown factors and unforeseen issues, the LE team worked through them with us thoroughly and professionally. Would not hesitate to recommend.
Very nice job, great people and crew .As with any large job problems arose , staff was on top of it kept in great touch with me every step of the way. house looks amazing . great jobs guys .thanks
Lifetime Exteriors preformed an excellent job of re-siding my house as well as adding some unique design touches to it. The crews were personable and very efficient. They keep a very clean work site and the finished product was excellent.
Peter, Jake, Jesse and Jesse's whole team, as well as Andre, did an exceptionally awesome job and exceeded all of our expectations for this project!
Areas Of Satisfaction - The managing of and communication during my project was what really satisfied me most. It also really helped to keep the anxiety of a big project under control. We had to replace the slider door on the back and I was really worried about how some of it was going to come together and Jake really eased all of my fears and made sure I knew it was going to turn out great and that he would handle it.
Recognized Excellence - Lead for siding team was great!
Lifetime Exteriors is the best contractor I have had the pleasure of working with. We chose them for 2 major siding and window repair projects over a four year time-period. They are professional, honest, conscientious, thorough, skilled, and fast. They do what they say and when they say they will do it. They aren't the least expensive, but they are the best.
Recognized Excellence - I would like to recognize Jake, the project manager, and his crew. They communicated well.
The people that did the work were very professional and helpful through the process.
Areas Of Satisfaction - I was most satisfied with level of details my project manager allowed me when it came to me customizing my project. He was respectful and patient with me.
Project supervisor Rory was great to work with. There were minor issues to deal with and Rory listened and followed up in a timely manner. I am pleased with the overall results of the project.
The painting contractors were terrible.
Excellent company! I received continual input, the crew was committed and courteous. The site was kept clean, and I was never worried when they were on my property.
We are pleased with the repair work done by Lifetime. Would highly recommend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lifetime Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys