They were very reliable, honest, and very easy to deal with.
Peter and his team was great. They were informative, knowledgeable, helpful, and really made the process go quickly. This is the second project I have done with Liberty. They also installed windows for me and did a great job. Their communication was excellent. From beginning to end, I would give them 5 stars.
I was concerned when it was a leak in my bedroom. It was a small leak. It was not really bad. The dates that they gave me when they were going to come out, it was going to rain. I was concerned that it would leak again and they sent someone out to clean my gutters. I thought it was nice. When it did rain, it did not leak and that was helpful.
Peter Dailey, the gentlemen who first came out, was knowledge, very informative, respectful, answered all our questions, and went over the materials being used. It was appreciated how he presented everything to us.
I felt Liberty did an excellent job compared to other companies I interviewed. They were certainly on top. It was just an issue of getting things started.
The first time I called Liberty Windows & Siding, Pete called me right back to set up an appointment. He came to my home. It was like I knew him. He was the absolute best, was very respectful, nice, and talked about family. We sat at the dining room table and talked. It was like I knew him from listening to him on Heaven 600 radio station. It was great!
I have recommended them.
The work was decent but they were unprofessional and there was lack of communication.
They did beautiful and excellent work.
They did a great job. I was very pleased with the service and staff. The crew came out early in the morning and stayed until late in the evening until they got it done.
I really enjoyed working with Liberty. They resolved any issues immediately.
I met with Peter, the managing partner, and he was fantastic. He answered every question and concern I had.
They did an excellent job and did exactly what they said they would do.
I am totally satisfied with the work that was performed by Liberty Siding and Windows.
I would definitely recommend them to anyone! They provided great service!
I think calling Liberty Windows & Siding, Inc. was the greatest thing I ever did.
I am satisfied with it.
They did a good job.
The gentleman I dealt with was fairly professional. He came out and presented really well. Sometimes with the crew, English is not their first language. I think that's the biggest mistake they do. These guys were hard workers, but when people don't speak your language, it causes them to lose customers. Language barrier issues with crews can be an issue.
Communication is terrible with this company. Left debris from my old roof (that they removed) in my attic. And truck tire marks in my front yard.
I had too much trouble with them not doing the roof right in the first place to recommend them. I had to constantly watch them.
I already recommended them.
They were great!
I was very impressed. Peter Daley was my salesperson. He really sold me. I felt that I was dealing with a company with integrity and good quality. I knew I wasn't going to pick anyone else. I spoke to other companies, but I knew I was going to choose them. I was extremely impressed. I have already recommended them to people. I'm big on customer service. I felt they had high values and integrity. They lived up to their work and have excellent service which is really important to me. Peter was excellent.
I am really happy with Liberty Windows & Siding.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Liberty Windows & Siding, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys