They ran into some unforeseen problems with a bad installation on our windows done by another company previously. They did a great job in fixing the problem where the other contractor had done a very bad job.

Work was completed on schedule, looks great, does what a roof should do.

Areas Of Satisfaction

Areas Of Satisfaction - Legit Exteriors gave us great service using a superior product and great workmanship. We appreciated the final walk around to make sure all was as expected

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation. The guys were great.

Wonderful company to work with. Very meticulous. Did a fantastic job. If you are thinking of using this company I would encourage you to choose them.

Areas Of Satisfaction

Areas Of Satisfaction - Very responsive to questions and concerns.

They did a great job. They went above and beyond. I did not have to pick anything up and they kept everything clean.

Areas Of Satisfaction

Areas Of Satisfaction - They did what they said. The job foreman was very accommodating and on top of things. It was really nice.

Recognized Excellence

Recognized Excellence - The job foreman Steve was really really good and very professional.

Additional Comments

Additional Comments - I am very pleased with the work and will have no problem recommending them.

Areas For Improvement

Areas For Improvement - NA

Areas Of Satisfaction

Areas Of Satisfaction - Timely, great work!

Recognized Excellence

Recognized Excellence - Everyone was great

They would received a perfect score if they had followed up on the loose ends like they agreed to do. They have not done that yet. I am a perfectionist.

I strongly like their work. I highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their communication.

Recognized Excellence

Recognized Excellence - I would like to recognize Patrick, he was pretty easy to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the carefulness that the crew showed during the tear-off and re-roofing.

Recognized Excellence

Recognized Excellence - There is no one in particular that I would like to recognize for their exceptional service. They were all fairly good.

Areas For Improvement

Areas For Improvement - The only issue that came up was when we were told the supplier was going to deliver supplies on a specific day by 5pm. Well 5pm of that day came and went, no supplies, no phone call. I called Aaron and told him we were getting a bit concerned as we received no supplies and no phone call explaining the situation. Aaron called me back within 5 minutes to inform me of what he had learned and the supplies were delivered the next day and the roof was completed on time.

Recognized Excellence

Recognized Excellence - Aaron was awesome! I was able to call him anytime I had a question or issue and he made sure to get right back to me with a solution. So appreciated, nice guy!

Areas Of Satisfaction

Areas Of Satisfaction - Fast, simple, clean

What can I say? They did what was needed, and did it well.

Legit Exteriors was very professional and stuck with the initial quote.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service and installation. Installation was quoted at being done in 2 days, they stuck with the schedule even with a small problem.

The crew and sales staff were very professional and upfront about pricing. The crew work quickly and cleaned up very well at the end of each day.

Very professional and proficient! I would recommend them to anybody. They did the job quicker than they discussed and they were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - When I called them about a problem they came and corrected it promptly.

Recognized Excellence

Recognized Excellence - Justin Fuqua answered my questions immediately and took care of the problems I had.

They ensured that the job was done correctly, even though there were parts of the job that were not in the initial job order.

Areas Of Satisfaction

Areas Of Satisfaction - They were very organized and communicated effectively with us throughout the process.

Recognized Excellence

Recognized Excellence - Everyone on the team did a good job.

I was truly impressed with them, and I would recommend them to anybody.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with them being professional, and they were truly caring about their workmanship. They worked really hard and were very professional.

Recognized Excellence

Recognized Excellence - I would like to recognize the men that had me sign the contract. The leader of the crew was very good too.

Additional Comments

Additional Comments - I was truly impressed, and they did it during the winter. They were done in a day in a half. I was amazed and overly pleased, and it was really well worth the money.

Recognized Excellence

Recognized Excellence - Jay was great!

It has to do with the cost.

Areas Of Satisfaction

Areas Of Satisfaction - They finished very fast.

Recognized Excellence

Recognized Excellence - I think they all did a good job.

They are professional and courteous.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their expertise.

Areas Of Satisfaction

Areas Of Satisfaction - Came in and showed that I had leaks. Took pictures and explained where they were at. Also worked with what payments I could afford. Didnt try to push me into buying more expensive products or services.

Recognized Excellence

Recognized Excellence - John. He called me and gave me updates on when the crew was going to be here or when we he was going to be over for paperwork.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied because they took the time to talk to us and explain our roof to us. One guy walked around the neighborhood with my husband and pointed out different roofs to him. They compared and contrasted things about the roof and what they could do to ours.

Recognized Excellence

Recognized Excellence - I would like to recognize Cody Miller for his exceptional service.