Great work, reasonable price, great customer service

Legacy did our roof, garage roof, and gutters. Those three things were fixed within eight months of the initial claim and were done well! However, our siding was never completed. We were told that Menards offered the siding but it couldn't be ordered

I did not like what they did.

I am likely to recommend Legacy Restoration because they are efficient, keep good communication for the entire project, and a good price for the quality of work done.

Did a very good job of keeping us informed on schedules and work progress. Good attention to detail on work as it was being done.

The job that Legacy Restoration did was fine. At the end, I got a big payment from the insurance company and paid them over the phone the same day it came. There was still a small amount left to be paid, but the insurance company was waiting for them to fill out a piece of paper first. Legacy harassed me every day with phone calls and emails. I had already paid my deductible, therefore there was no reason for them to be contacting me. They had been in communication with the insurance company the whole time. Finally, the check came, and I took it to the bank, and mailed out the remainder the same day. They were trying to call me every day, leaving me messages, and harassing me for money that the insurance company was going to pay once they filled out the paper.

Legacy Restoration's employees are very friendly. They were attentive throughout the whole process.

Legacy was easy to work with and kept in contact with me. Alex was especially easy to work with.

I would not recommend Legacy for any reason.

They have excellent quality assurance.

My experience with Legacy Restoration was very disorganized. They came to the door wanting to gain business and do an evaluation. Shortly later, I had another storm come through that resulted in additional damage. Luckily they did come out when they did as I didn't have to pay multiple deductions. I did not feel that they should be going around getting more business.

If I hadn't paid close attention to the job your guys did then my roof would have really been messed up. The only thing I can say is that most jobs like this need close watching no matter who you get to do them. Not your house so who cares seems to be the way things are done these days.

They did the work fast ,their work is excellent.

The sales staff and crew was very professional. I had my roof done. They were in and out in 1 day. My neighbor had their roof done by another company. They were blaring music and left trash. Legacy Restoration was professional from start to finish.

They had great follow up to be sure I was aware of what was going to be happening. The office called several times to be sure I was satisfied with the work as well

Everything went well.

I think the job was done right. I am no expert on roofing.

I had an excellent experience, they responded to my questions and did a good job.

I would recommend them to a friend because they were great, made it super easy and they worked around my schedule.

I did not like their work. The field guy who set things up put on the wrong gutters, so they had to come back out again. Then, I had to put on new gutters because the field guy messed up. I had a leaf guard, and the field guy put on regular gutters, which I did not like. The field guy had to pay for it because it was his fault.

Janet and I would recommend Legacy Restoration to anyone who has roofing, etc., problems. We left the sign in our front yard for many weeks following the completion of our roof.

Deloss C. Smith

I have no complaints against them. They did a good job, were polite, and cleaned up. I am satisfied.

Everyone I encountered in my project carried themselves professionally and confidently. They managed the interactions with my insurance company. The job was well done, and communication was clear and frequent. I was very pleased with the end result.

They were good.

They did a great job. They were easy to work with; they worked with my insurance and got the job done quickly

Everything about the work was good except the workers TOTAL disregard for our plants, even after I talked to the supervisor twice about it!!!!! And I never did get an explanation why 2 different skylights were installed. Who oversees the work?

Their sign said they did everything, but when it came to sitting down, they didn't do the work on our siding, or the windows. We were expecting them to do all that, but when signing the contract, they said it was not included.

Have left several emails explaining

Legacy Restorations worked with both myself and my home insurance to make it as worry free as possible to get a new roof on my home after it was damaged in a hail storm last summer. I am very happy with how it turned out.

Their customer service is horrible.

They come to your door, quote one price and then quote another much higher price and I will never do business with them again.

The process was too long. The employees caused a long delay.

They provided great service.

I was very pleased with the service I received from Legacy Restoration. Especially for them being patient in waiting for me to obtain a loan. for the money I owed. My main contact person, Matt, was awesome, and so supportive. I am very happy with the work done for me. Thank you.

They were knowledgeable and punctual.

Good Followup. Regular communication. Work completed in expected budget. Great work and cleanup

We were to get our gutters and leaf guards 2 weeks after the roof. No one called or showed up and we had to call them about the gutters. It was a month or more after the roof was completed. As they were packing up I asked if they put the leaf guards on. He said no we weren’t getting any. So he called and said oh you’re right so they had to come and put them on later. Rob promised to be back the next day and use his metal detector and pick up any remaining nails etc. he never came. We’ve been finding nail and metal from gutters just the other day.

I have no comment at this time.

I will definitely recommend Legacy Restoration to anyone I know who is in need of a new roof. I have told several people of my satisfaction with LR already, they just aren't looking for that work right now.

Everything was great until the end when there was an issue with the gutter and my husbands grill cover, andI had to keep contacting them over and over about the problems.

We didn't even realize we had some damage from a storm. Normally we shoo away salesmen that come to the door, but Matt was so sincere something made us say okay to a brief inspection. He wasn't on the roof very long and we thought, is it that bad or is this a scam? He found a hole in the roof and immediately had someone come out the next day to fix the hole temporarily, regardless of whether we chose Legacy to redo our roof. Now that's customer service! My wife and I have been very impressed with the whole process and would recommend Legacy to anyone.