I was very pleased with the service I received from Legacy Restoration. Especially for them being patient in waiting for me to obtain a loan. for the money I owed. My main contact person, Matt, was awesome, and so supportive. I am very happy with the work done for me. Thank you.
They were knowledgeable and punctual.
Good Followup. Regular communication. Work completed in expected budget. Great work and cleanup
We were to get our gutters and leaf guards 2 weeks after the roof. No one called or showed up and we had to call them about the gutters. It was a month or more after the roof was completed. As they were packing up I asked if they put the leaf guards on. He said no we weren’t getting any. So he called and said oh you’re right so they had to come and put them on later. Rob promised to be back the next day and use his metal detector and pick up any remaining nails etc. he never came. We’ve been finding nail and metal from gutters just the other day.
I have no comment at this time.
I will definitely recommend Legacy Restoration to anyone I know who is in need of a new roof. I have told several people of my satisfaction with LR already, they just aren't looking for that work right now.
Everything was great until the end when there was an issue with the gutter and my husbands grill cover, andI had to keep contacting them over and over about the problems.
We didn't even realize we had some damage from a storm. Normally we shoo away salesmen that come to the door, but Matt was so sincere something made us say okay to a brief inspection. He wasn't on the roof very long and we thought, is it that bad or is this a scam? He found a hole in the roof and immediately had someone come out the next day to fix the hole temporarily, regardless of whether we chose Legacy to redo our roof. Now that's customer service! My wife and I have been very impressed with the whole process and would recommend Legacy to anyone.