We had an immediate response to our inquiry. They were professional. They told us everything they would do. They fulfilled their commitment. They came back to make sure everything was okay.
It is a very good quality product. I wouldn't have spent almost $10,000 on it if I didn't think so.
I still have not received a receipt nor any paper on my warranty.
Called Leafguard for new rain gutters to stop our old gutters from dripping water every time it rains or snow is melting. Our front steps become straight ice in the colder months. We've had several people slip on the icy steps and we decided it was time to get this fix. The salesman knew this was a HUGE problem for us. He assured me that the new rain gutters would fix this problem. Invested our money in new gutters. Gutters installed. They look great. Install crew was great. Fast forward a few weeks. Snow starts melting and water starts dripping. Same as before the gutters were installed. Steps are still icy. Contacted Leafguard and the installation crew came back out. Now I'm being told it's not the rain gutters. It's my roof. SUPER disappointed that the salesman assured me this would take care of the problem. Really feel like he should have mentioned even a possibility that it might not be the rain gutters. $10k later and my steps are still an ice skating rink.
With the arrival of snow and melt it appears the installation was lacking as I have water running down my exterior wall. Also, I have spoken with other who have installed leaf guard and considerably lower pricing.
Had a leak. They came to fix it. Won’t know results until the snow melts or it rains again. That crew also changed the downspout direction for me. Great job. You folks are awesome!
Very expensive product but much better than competitors.
Salesman doesn’t know the workers capabilities
Salesman didn’t know workers capabilities. It took a week of calling, emailing to get the loan reduced because they didn’t do what the salesman had ordered.
Such a great choice! I legit had no idea that it would encompass so much. They were so knowledgeable and amazing. After mesurements were done they came up and knocked it out in one single day. They guys stayed like 15 hrs to get it done. I thought he was just coming to sell me gutter covers. Again had no idea everything that goes into this product to make it work better then any other and last.
I would recommend your service to anyone looking for an upgrade.
The guys that did the installation were very good to clear snow away in order for them to work.
Leafguard of Utah is a wonderful product, but the installation took way too long.
My gutters were $20k and leaked from the day of installation. The installers told me it was a roofing issue and probably my solar panels. A solar company came and took a look and confirmed they were not the problem. Two different roofing companies came and looked and both said the gutters were installed incorrectly. I had to call multiple times over several weeks to finally have LeafGuard come fix the problem. They never returned my calls or scheduled the installers to come back, just a surprise ring of the doorbell on morning at 8am. They also approved me for 12 months no payment and no interest, but after 30 days I received a late payment letter full of typos and incorrect names and values. When I called the number on the letter to discuss I was given the run around and promised a call back. The call never happened and after another 30 days they threatened to turn me into collections. Again I called and was given no help. Then randomly I received a $450 check in the mail to correct the loan amount and an email from a finance company, again no communication!
Have not fully completed job and can’t get a hold of them to finish.
Because of heavy snow, icicles formed where we most didn’t want them but it may be a problem with the roof, so we will get a new roof and then be able to tell if these are effective!
I’m not quite sure what I think, it has been very stormy and snowy, there have been some problems with my gutters. Your people came out and fixed all but one of the problems and I still have problems with my
It is a pleasure for me to work with professionals and educated as your representative, always attentive to all details.
High quality product but at an expensive price
Leafguard of Utah was a bit pricey, but they have good quality products and I think that it will do the job.
Doral Vance was very helpful in getting everything set up. He was the salesperson and was very helpful and responsive. The installers were very helpful and went through everything. It was about 8:30 pm or 8:00 pm before they finished, but they finished everything within the day.
The design of them is just great and love the way they look. I
The quality of the product is excellent and looks very nice. Aesthetically, it's great, too.
I recommend them to my neighbors.
The workers weren't able to do the job ....we had facia replaced as well as the gutters. They weren't able to do the facia. Some pieces blew off and to this day, hasnt been fixed. We were promised by the salesman, that if their men couldn't do the job, Leaf Guard would hire a facia contractor to do it. This was in August...it is now November.
I think people who are getting a bid from them should know that it will be expensive.
I am 100% pleased with everyone in the company and the way they handled themselves and I am very pleased with the product and the workmanship with which it was installed. I could not be more satisfied! Thanks to everyone involved. You will get my highest recommendations.
Leaf guard has been very good to me and helping with personal advice as well.
The guy who sold it to us was amazing. He was awesome. He explained everything great.
As the workers were completing the installment of gutters at my home, one of the neighbors/my friend came over to inquire about what was being done. I expressed my satisfaction of the project at that point. It is my understanding that he/our neighbor will be getting work done at his home by Leaf Guard.
They were very prominent coming in and getting it done. We are very happy with the rain gutters. We had no issues, and it helped with the water in the home.
When I would call them, and sometimes I would have to call 3 times for them to call me back. After calling 3 times, they get someone to come to my house.
Very thorough and works well.
I have had neighbors look at the installation and have been impressed and I have recommended the system.. The cost of the system is concern for the neighbors. It is very important that prospective customers study the pros and cons of each system and they well find that Leafguard is well worth the investment.
The Product is exceptionally good, the installation has much to be desired. The corners leak like they are a down spout. Payton called and promised a response from some installers across the road of which they came over and looked but never did anything about the problems.
Their service was way over time. The workmanship on the back where they did the corners is terrible. They show in their pictures when you are looking to buy it, the corners are nice and neat. On my house, they are a mess. It looks like a two-year-old did them.
I am still finding garbage from install in my yard. But it is a great product.
Good, but its expensive.
After we installed the product, we love the product.
Everyone was really nice that I worked with and did a good job!
Gutter is over priced, 45 degree ends leak, product is not appropriate for clients residing in states with cold weather/snow - icicles form over top portion of gutter where water is supposed to run into slit on outside edge of gutter (design flaw).
They did a good job and so far it's working well.
Service was good. We had a couple of touch ups, they came back without any issues and fixed the touch ups.
So far, I have not had any problems. I feel, with all that is going on with the pandemic, I got one thing done right, and I don't have to worry about that. I can nix it off my bucket list.
I strongly believe that the Leafguard product is the best in the business. I did research for the better part of a year before deciding to have Leafguard come and give us an estimate. We even went so far as to contact the Good Housekeeping people and quizzed them about the product. All that being said, when the estimate was given by the sales rep., the price of the product installed was exorbitant. We went back and forth in a friendly way with, not only the salesperson, but with the owner over the phone, as well, and finally settled on a a price under half of the original estimate. Even that amount was much higher than we expected. We had gotten bids from several other companies asking them to replace our 15 year old gutter system with an entirely new system, including some type of gutter covering system. We had no intention of using them but wanted to know what the price would be for such a project. The Leafguard price we settled on was still 3-4 time higher than a full gutter replacement from the other companies, including some kind of gutter cover system.
Thankfully, Leafguard gave us a few weeks to counsel together as husband and wife and decide as to whether or not we wanted to move forward with the project. We were able to prepare our own financing at about one-tenth the interest rate of the Leafguard financing.
My purpose in explaining all this is simply the fact that it seems to me that if Leafguard was more willing to be more realistic regarding the cost of their excellent product they would get more business. It seems like they try to squeeze the most they can out of anyone who chooses to accept their high price. Why? Simply offer a fair price for an excellent product and people will respond.
We are thankful we have the Leafguard system on our home. It is beautiful, strong, and as I mentioned above, in my opinion the best gutter system on the market today. We hope they continue to succeed and recommend that they be more realistic in their pricing.
Many thanks!
Well I would Love to share how good or bad you it is.
But we have not had enough rain or snow for it to work. We have not seen no water come out of it. One time I seen one spout dripping water on one rain storm.
The trap doors are clear when we check them.
It must evaporated the water in it .
The price was really high. I did not know it was going to be that expensive.
They were very professional. They cleaned up after themselves. The product was of high quality and we were very impressed with the product. We like the leaf traps that you are able to pull out and clean. There is a lot of trees around us and we are older. We love the product and it has worked out well and it looks nice.
They haven't came to do my gutters. I signed a contract in March and they have showed up. They couldn't do it and I haven't seen them since.
The salesperson lied to us.