I am satisfied with their performance, the water drains nicely.
The salesman was just really good.
The people who did the job, I was very pleased with them. I will have them do more work for me. It was worth it, they did a very thorough job. It was great.
I never recommend companies to anyone. It's nothing against LeafGuard.
The crew was very professional. They made sure the job was to our satisfaction and I would recommend them to anyone.
I was told the day before with no planning and they did not clean up for nails which I am finding all over my yard
Efficient, professional, got job done.
The install crew was very good. They were very professional and kept the job site clean.
I contacted them about a problem with the gutter system that they had explained may be a problem and am still waiting for them to respond resolve
We should have done it sooner, they were really wonderful and we're really happy with our finished product.
I love the gutters. Everyone was great. The process was very easy.
This crew did a great job. They were on time, professional, efficient, clean, considerate, attentive to quality and stayed on budget. At the end, when the "boss" came to inspect the crew's work, they even made a minor adjustment for more effective drainage. The attention to detail was reassuring. We felt we were in good hands. These are the second gutters we have had installed on the house over many years, and we feel especially confident with the quality of materials and workmanship.
I was very happy with what the did.
LG provides professional materials and quality service.
LeafGuard of Southern Connecticut was professional and showed a lot of expertise. They did the job on time and efficiently. We had a delay due to rain but that was not their particular problem. We are very pleased with the project and pride. We have had several heavy showers of rain since and we feel good about it. We love how it turned out and it looks very professional, thank you.
Additional Comments - We are very satisfied with the product and efficiency. Even with COVID-19 as an obstacle they were still very professional and took the additional measures to be touch-free and contact-free.
Areas Of Satisfaction - They listen to my concerns and took action in the proper manner and the end result is there work is in my words very professionally installed
Recognized Excellence - The supervisor who is on site I think his name was Sam was meticulous and did a great job listened he created a diversion that him and I spoke about and it worked perfectly so I hope I’ve answered your question can’t say enough about the professionalism of the work and his understanding of what needed to be done I do hope I’ve said his proper name I’m sure you can check the list also ben the sales person
Likely To Recommend - Definitely!
Areas For Improvement - They did not fall short of my expectations. They did everything perfectly.
Areas Of Satisfaction - I was most satisfied with the outlook of all the employees. They were extremely willing to answer questions and do anything. They were wonderful!
Recognized Excellence - All of the employees were wonderful!
Areas Of Satisfaction - The knowledge and customer service was great from the first meeting with Ron til the completion of the job. The crew that came to my house was professional and courteous during their entire time at my home.
Recognized Excellence - Ron Spiteri walked us through the process and was very professional and helped us with the decision making process. He had answers for all our question. He represented your company extremely well.
Areas Of Satisfaction - We were very satisfied with the work crew and the work that they did.
The crew was efficient and went well beyond what I expected.
LeafGuard has a great product and it was a professional installation. I would recommend them to others.
Areas Of Satisfaction - I was most satisfied because we bought some windows before so we knew Doug. They have their act together. The measure guys did a nice job and the installers did a nice job. They made sure that everything was right. I noticed that one issue and the guy got it fixed in 10 minutes.
Recognized Excellence - I would like to recognize all of them for their exceptional service. Doug is a good guy and the lady that coordinated the appointments was very good.
They were fantastic! Everything was done properly and they were great to work with.
Likely To Recommend - They were great! I give them a 10! They were fantastic! Everything was done properly and they were great to work with.
Areas Of Satisfaction - Yes, they exceeded our expectations.
Areas Of Satisfaction - Everyone was very friendly, knowledgeable and professional- from sales through installation and finance.
Recognized Excellence - Even during these trying times, the installation crew were extremely friendly and professional while still maintaining safety.
Future Needs - Already working with the company on another project.
It amazed me how smooth everything went! It's always great when the people installing my gutters are so professional and considerate. Job well done! Thank You!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RainTech as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys