My project was completed in a timely and expert mannor. No problems.
I am very well pleased with my gutters.
Pleased with product quality and installation team.
I was very pleased with the way they handled everything and very pleased with the company!
This was the best thing that has ever happened to me because I am too old to get up there for the gutters. I would recommend them to anyone.
I am SO happy that I will never have to be up on a ladder again! Together with a new roof, Leafgaurd has made me rest at night and all through the day. I will never to have drainage problems again.
I would tell them that the product is overpriced, and try to negotiate the price to something lower.
Product works as advertised, even for strong showers. But it won't handle heavy rain in a Thunderstorm, in particular where two sides of a roof come together in a valley. Water will overshoot the drain. Product information provided during the sales process was accurate, but little information was provided on how the financing via Synchrony Bank works. And when I called the CLT office to inquire, I got the runaround and then was told that someone would call me back, which never happened.
I had some difficulty getting paperwork and payment information from the financing company. It finally came after 6 weeks. The price was a lot higher than other companies, but I know I have a quality product.
Leaf Guard did a great job and I love the results.
We were very satisfied with everything. They came when they said. They did everything they said they would do and more. They had to straighten something out before continuing. They are a very good crew.
Compared with the other gutter systems available I think we paid too much. We received a quality product but I would feel better if we had shopped around. We took the first estimate we received.
I am satisfied with my gutters. I have not had any trouble but I if I do I know that I can call them and they will address the situation.
The LeafGuard gutter system is the best on the market. It is more expensive but once installed you never have to think about your gutters again.
I had a damaged gutter and the local people gave my insurance company an exhorbitant quote, which was negotiated downward after several conversations with the local rep. I like the quality of the product and installation, but I believe the local franchise/company is taking advantage of people with a proprietary product pricing model. If someone asks me about the company for a new project, I would advise them to get competitive quotes from other manufacturers.
I HAVE NOT HAD TO GO UP A LADDER TO CLEAN OUT THE GUTTERS AT ALL, I AMHAPPY WITH THE WORK THAY DID
Very satisfied with Leaf Guard. No more risking life or limb by getting on the roof cleaning my gutters!!
Nice job, love the product.
I am a satisfied customer of Leafguard of Charlotte. They were very professional in all phases of the work.
On time, very professional and helpful. Happy with installation and service.
It was painless and they did a good job.
Great service, product and fair price.
The gutters work great.
It was a great company. The sales was great and they were in and out in an hour and half. They were professional and I would definitely recommend them.
I sent an email to Leaf Guard shortly after installation about a concern that was never answered, called or checked on.I was sorely disappointed in this lack of response.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LeafGuard of Charlotte as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys