Designer was great. The subcontractors had Poor communication with regard to days who and what was being done. Issues with work done. Was supposed to be completed before Thanksgiving. Still not completed.
Rose has provided outstanding service and her design ideas have elevated our kitchen and bath projects well beyond our original concept. She is such a pleasure!
Nice selection of cabinets. Staff appreciate you no matter what dollar amount you spend.
Wewere satisfied overall with the planning, but the installer seemed. To be lost about who would installwht where and when.
The process thus far has been exciting and presented in a very professional manner. I am pleased with the design and am anticipating the final product.
Job taking too long to complete. Unqualified workers completing task. Numerous mistakes
Working with Joe Peace has been a pleasure. He is knowledgeable, professional, and answers emails/phone calls promptly. Great experience thus far.
We've had nothing but the best service since walking in to KSI's showroom! Friendly employees, beautiful examples in the showroom and great communication. Our designer, Krista, is the best to work with! She is very knowledgeable, understands your needs, takes a bunch of notes and provides you a beautiful presentation of the design idea you have visually. Pricing is clear and KSI respects your budget!
Jamie was extremely helpful in helping us pick out our cabinets and handles. The cabinets were delivered in a very reasonable timeframe
I've already recommended KSI to a family member regarding the remodeling of their kitchen. KSI can be counted on to give you great, dependable, friendly service.
So far it has been very good. We will see when we start how it will be.
They have a strong process and guided us through. We knew what to expect. Their designer, Joe Peace, is well skilled, a veteran, and he is honest and easy to work with.
Mackenzie was so easy to work with from the beginning. Made sure to include everything on our wish list and always had great suggestions for things we didn’t think of.
Krista was a delight to work with. She made our experience quite enjoyable.
Made the design, helped us through the whole process so we got an amazing design!!
We really like the new cabinet and kitchen design plans we received after working with Joe Peace and we look forward to making them our new kitchen reality. We have had no issues working together with Joe.
I highly recommend KSI and Joe Peace in particular. Made our experience very easy snd hassle free
Since Joe is basically the "point man" for everything regarding the installation, there has been no stress in our lives thus far.
Krista Daily has been wonderful to work with!
Chelsea at KSI Livonia really understood my vision and helped me find the right cabinets to fulfill my kitchen dreams! Everyone at the Livonia location went above & beyond to help me during the decision making process. I started with a different kitchen design company, and I felt the designer was not listening to my wants/vision, or even interested in helping me at all. Once I walked into KSI, I knew I had found the right place! I recommend KSI Livonia to anyone redoing a kitchen or bathroom!
I felt the coordination of the job was poor. As an example. My designer told me the glass door measurements contractor had been called. A week later the actual person came to my home saying he’d just been called by KSI the afternoon before.
Once KSI received their payment, they were rude and not helpful. One cabinet was split down the middle. They sent me the box cabinet and asked if my Husband would put together. We didn't order a box, we ordered a finished cabinet.
Having my kitchen remodeled was a process that took 3 years of investigating, meeting with, and making plans with 7 different contractors. I finally was able to choose KSI Kitchens because I was most comfortable with the designer, Nikki, who is experienced, knowledgeable, and approachable. The recommended vendors impressed me with their great selection and quality products. I look forward to having a beautiful updated kitchen.
Our designer Joe Peace was very helpful and very attentive!. Great customer service. I would definitely recommend KSI!!
Things went smoothly from start to finish. Nikki was willing to make several changes in the plans whenever I asked.