I have already had another individual thank me for my referral to Keyprime Roofing and Remodeling. William has been terrific to work with on my project. Keyprime Roofing and Remodeling has been communicative, informative and concerned about doing the job right. Our Roof was a three day project from light to dusk, and each day the crew took the time to clean up before leaving. When finished William came out again to make sure we were pleased not only with the roof, but the process and the condition of our property.
Really appreciate Sales person Tom Lioyd knowledge, and time spent on explaining and answering questions. Professional, knowledgeable, friendly and patient.The whole experience was pleasant. The project was done on time, done right.
The owner was quick to answer my questions. They were here right away and worked extremely hard to fix the problems, the job was done very much to my satisfaction with the exception of their clean up.
We have used other contractors in the past. They didn't go above and beyond like William's people. William went before Lino Lakes city council and was approved to do business in our community. This is a key piece when selecting a contractor.
Professionals doing a top-notch job. That is what I hope to get when I engage people to do work for me. And, Keyprime met these expectations and more.
Keyprime installed siding, aluminum soffit and fascia, and a new Trex deck for us last summer. They did an outstanding job with the project meeting our schedule and providing superior quality materials and workmanship. The tradesmen, salesman, project manager and the office contact were all excellent communicators and kept us informed throughout the entirety of all the projects. They exceeded all our expectations for price, quality and performance. We are well pleased with our decision to use Keyprime and would do so again.
William from Keyprime was very good about communicating with us about the job, very prompt to reply to inquiries and made the experience very efficient.
They were very professional and on time. They were outstanding and all the crews were cooperative, outstanding, and informative. I couldn't be more pleased with the whole experience.
Our experience with KeyPrime Roofing & Remodeling was uniformly positive from start to finish. We selected KeyPrime because they stood out as the most prompt, courteous, and informative of the companies we received initial estimates from, and our initial impression was validated throughout the project. William and Nick were extremely responsive for the duration of the engagement and consistently took time to educate us on all aspects of the project. They consistently listened to our concerns, presented multiple options, and offered solid recommendations. In terms of workmanship, this company is top-notch. The work crew is a team of true construction professionals who are experts at their craft and take pride in giving attention to every last detail. In terms of value, I'm convinced KeyPrime can't be beat. You may be able to find a slightly cheaper outfit to do the work, but many firms would charge more and their workmanship and customer service are so excellent that they deliver a true value premium. Overall, our experience with KeyPrime was superb. I would hire them again and recommend them to others considering exterior work without hesitation.
We really appreciate all the help that David gave us going through the planning phases of the project and helping us work with insurance. The work crew showed up on time, got everything done in one day(!), and cleaned up like nothing happened. Completely happy with the service.
The sales associate was extremely helpful in getting the work done, informing me that I could use the insurance, and helping me get the insurance to cover the work. Compared to other companies I have used, they have done a great job at invoices and communicating work that has been paid for.
Keyprime was helpful with our insurance company, gaves us many options on materials and designs, and delivered on their promised time frame. From the sales rep David, to the roofers themselves, to Jenny from the office, everyone was pleasant, helpful, and professional.
They did a really good job.
I was very pleased with William, and the entire crew. They were unbelievable professional, and surpassed all of my expectations. I have already recommended them to several friends.
The roofing project was completed in a very timely manner and on budget The entire team has been a pleasure to work with and the project manager, William is excellent in communication and follow-up.The documentation of details for our files was also excellent. I would highly recommend this company.
Seems to be good quality work, and the price was significantly less than the other 2 companies I got estimates from. Had some difficulty with communication on setting a start date and there was something of a mess left on the garage floor - detritus from the old roof. Overall a good value, in my non-expert view.
Areas For Improvement - Keyprime Roofing and Remodeling did not fall short of my expectations.
If you are looking for a contractor that actually communicates with you and is professional in completing the job as stated Keyprime is the company for you to choose! Loved my experience with them.
I would use keyprime again work crew did Excellent Job always let us know what was going on William and Nick always answered Questions in a timely matter THANK YOU JERRY AND VONNE
Very confident in all aspects of KeyPrime professionalism
Areas Of Satisfaction - I was most satisfied with the roof.
Lead Source - I heard about Keyprime from Angie's List.
We have been very satisfied with everything.
Areas Of Satisfaction - We were very satisfied with the overall experience. The crew that did the roof cleaned up very well after they finished the job.
Recognized Excellence - I would like to recognize Lucas.
Additional Comments - They were very clean. We were very happy. My dog even liked them.
Recognized Excellence - David P. explained everything pretty well during the estimate. He responded to my questions via email quickly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Keyprime Roofing and Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys